Top accessible shops in London

Browse a luxurious collection of fashion, fine homewares and delicious treats in the food halls of the world-famous Harrods.

The Knightsbridge department store is a 13-minute ride from the closest accessible Tube station, Green Park, on the 9 bus towards Hammersmith. Cross the road from the station's exit onto Piccadilly to get to stop H, and take the 9 bus towards Hammersmith. Get off the bus at the Knightsbridge station (Harrods) stop, a two-minute walk from the store.

There is level access into the store from Basil Street, Brompton Road and Hans Crescent, with friendly doormen available to assist with the heavy doors at these entrances. You can find step-free access to all seven floors via the wheelchair-friendly lifts.

Stop by the traditional fine food stockist Fortnum & Mason, famous for its luxurious food hampers, huge collection of tea and picture-pretty interior.

The store is a five-minute walk or three-minute bus ride from Green Park Tube station (leave from stop J on the same side of the road as the station exit, via buses 14, 19, 22 or 38). The Piccadilly entrance offers step-free access to the store and there are lifts to all levels which are suitable for wheelchair users, as well as accessible toilets on the first and fourth floors.

If you’re in need of a post-shopping treat, make sure to visit wheelchair-friendly The Parlour to indulge in an afternoon-tea-inspired ice cream sundae.

Hamleys is one of the greatest toy stores in the world and can be reached from Green Park by bus in around 10 minutes. Get on the C2 bus towards Parliament Hill Fields at Green Park from stop R – which is on the same side of the road as Green Park’s Piccadilly entrance – and get off at Conduit Street (Savile Row) stop Q. It’s then a two-minute walk from the bus stop to the front of the store, which has level access for wheelchair users.

You can explore each of the store’s seven floors using an accessible-friendly lift, where you can find the latest gadgets, board games, Hamleys' signature teddies and more. There’s also a wheelchair-friendly toilet for visitors on the fifth floor.

Pick up special gifts at Liberty London, an independent department store on Regent Street with a wide range of luxury fashion and homewares.

The store is a three-minute walk around the corner from Hamleys. The main entrance on Great Marlborough Street and the entrance to the beauty hall both have step-free access, and there are lifts to access each floor of the store.

With everything from designer clothing and fine jewellery to kitchenware, Selfridges is a must-visit when shopping in London.

There are step-free entrances via Duke Street, Oxford Street, Edward Mews and Orchard Street. The Orchard Street entrance leading to the store’s magnificent food hall has automatic doors, and you can find lifts and escalators to all levels from the ground floor. Each floor offers accessible-friendly changing rooms, as well as disabled-access toilets. Registered guide dogs are welcome at the store.

Afterwards, toast to a successful day of shopping at one of the store’s accessible restaurants, which include step-free Aubaine, The Selfridges Kitchen and HEMSLEY + HEMSLEY.

Plan a trip to John Lewis & Partners, Oxford Street, which boasts a wide range of products including the latest fashions, beautiful homewares and electrical goods.

All seven floors of the department store are accessible by escalator or wide-access lifts for wheelchair users, and the main Oxford Street entrance offers step-free entry. Disabled visitors can find a wheelchair-accessible toilet on the fourth floor, as well as accessible fitting rooms in all fashion departments, mobile induction loops (special sound systems for those with hearing aids), and wheelchairs for hire.

Find out more about accessibility at John Lewis & Partners, Oxford Street with AccessAble's access guide.

Westfield London can be reached using the accessible Shepherd’s Bush Overground station, or you can travel to Shepherd’s Bush Underground station, which involves walking up some stairs and using an escalator. The shopping centre’s entrances are step-free with automatic doors, and the site is generally wheelchair-friendly with lifts to each level and accessible toilets across the site.

Find out more about accessibility at Westfield London with AccessAble's access guide.

Visit Westfield Stratford City via the Stratford Underground station, which has step-free access from the Jubilee line and DLR. Alternatively, head to Stratford International station, which can be exited via wheelchair-friendly lifts.

There is a lift to access the mall at the International Square entrance, and level access with automatic doors at all other entrances. The site is wheelchair-accessible: there are lifts between each floor and a disabled-access toilet at the ground floor food court, as well as several others on the first floor.

Find out more about accessibility at Westfield Stratford City with AccessAble's access guide.

Drop by Brent Cross Shopping Centre, which is home to more than 100 shops and offers free mobility equipment through the Shopmobility scheme. The venue also has disabled-friendly parking spaces within close reach of the shops, as well as lift access for wheelchair users. There is also an induction loop system (for those who use hearing aids) available at reception and the information desk.

Find out more about accessibility at Brent Cross Shopping Centre with AccessAble's access guide.

If you’re visiting the City of London, head over to One New Change for a great selection of shops including Ted Baker, Hackett and Hugo Boss. You’ll find wheelchair access to all shopping floors via two public lifts. There’s also Blue Badge parking close to the shopping centre on Watling Street. There are two disabled-access toilets, and motorised scooters are permitted within the centre.

Once you’ve finished shopping, make sure to visit the rooftop terrace for panoramic views of the capital.