Santa’s Grotto at the Queen’s House

Step into the enchanting Santa’s Grotto at the Queen’s House in Greenwich this festive season.

Set off on a magical Christmas adventure with live interactive performances, theatre, music and storytelling as you meet festive characters and the big man himself to take home a special gift.

Soak up the festive cheer with decorated glittering trees, family fun and unforgettable photo moments.

What to expect at Santa’s Grotto at the Queen’s House

Discover festive magic and experience Christmas come to life in a dazzling Nutcracker-inspired Santa’s Grotto adventure at the Queen’s House in Greenwich.

Step inside the former royal residence and be greeted by a Tin Soldier, before becoming immersed in the colourful Land of Sweets and Land of Ice and Snow, inspired by the story of The Nutcracker and the Four Realms.

Along the way, meet Clara and the Nutcracker and hear their enchanting, spellbinding tales.

The adventure ends in Santa’s Grotto for a heartwarming moment where little ones can meet the big man himself and take home a special gift.

Book tickets for an unforgettable festive experience at Santa’s Grotto at the Queen’s House.

What’s included with your ticket

• 15-minute meet and greet by a Tin Soldier
• 15-minute Nutcracker mini show with Clara
• Visit the Land of Sweets and the Land of Ice and Snow
• 15-minute visit to Santa’s Grotto with a special one-on-one moment
• A special gift from Santa

Book your Santa’s Grotto at the Queen’s House tickets

Book tickets for the enchanting Santa’s Grotto at the Queen’s House using the booking button on this page.

Important information to know

• Dates: 22 November 2025 – 24 December 2025.
• Opening and closing times: Weekends and select weekdays 10am – 6.30pm (sessions start from 10am. The last session is at 5.45pm and will finish at 6.30pm).
• Age restrictions: Suitable for children aged 2+. Babies in arms (under 1) are welcome to join a session for free, but they won’t receive a present. Please book a free Under 1 ticket. There must be at least one child within each party.
• Accessibility: Please contact the venue.

How to get to Queen’s House

Queen’s House is located in Greenwich, SE10 9NF.

How to get there:

• Tube – Greenwich DLR station is a 10-minute walk away from Queen’s House.
• Boat – Arrive in style aboard an Uber Boat by Thames Clippers to Greenwich Pier, which is less than a 10 minutes’ walk from Queen’s House.
• Bus – Various bus routes stop near Queen’s House, including: 177, 188, 286, N1 and 386.

Santa’s Grotto at the Queen’s House FAQs

How long does the Santa’s Grotto experience last?

The Santa's Grotto experience lasts for approximately 45 minutes, with live interactive performances, three meet-and-greets, plus a special one-on-one moment with Santa and a special gift.

What age is the experience suitable for?

The experience is suitable for children aged 2+. Babies in arms (under 1) are welcome to join a session for free, but they won’t receive a present. Please book a free Under 1 ticket.

What happens if I am late for my time slot?

The Santa’s Grotto experience is a guided experience, so latecomers will not be admitted.

It’s recommended that visitors arrive at least 15 minutes before their scheduled time.

More Christmas experiences to enjoy in London this festive season

Enjoy a festive family-friendly experience and see London sparkle on a Christmas lights bus tour, catch seasonal shows like The Nutcracker or Elf the Musical for a dose of holiday spirit or experience immersive light installations and spectacular displays at Christmas at Kew.

Discover even more Christmas things to do in London.