Wundrful World of Christmas – An immersive North Pole experience

Step into a snow-dusted North Pole at Wundrful World of Christmas, a magical mixed-reality experience where animated characters and live actors bring seasonal tales to life.

Ride the Wundr Lift, meet Santa and his elves, and explore enchanting scenes filled with wonder and surprises!

Book now for a Christmas adventure like no other at Immerse LDN on the redeveloped Excel London waterfront in east London.

What is the Wundrful World of Christmas experience?

This festive season, enjoy a magical mixed-reality walk through enchanting scenes, interactive storytelling and a joyful encounter with Santa himself!

Combining animated characters, live actors, immersive theatre and hands-on activities, take a guided journey to the North Pole.

What to expect at Wundrful World of Christmas

• Soar to the North Pole in the Wundr lift: Join a magical journey to the North Pole with Santa’s elves at the helm of the Wundr lift. Follow Elf Conductor Noel’s instructions as Captain Pinecone whisks you through the clouds. Expect twinkling lights, jolly surprises and plenty of Christmas cheer.
• Explore the enchanted Christmas forest: Step through the magical Wundr Door and into a snow-dusted wonderland. Wander past the sparkling Wishing Well, try your hand at snowballing and discover the Elves’ Workshop, where playful surprises await around every corner.
• Become a trainee elf inside Santa’s workshop: Join master builder Elf Jock McChisel and apprentice Holly for hands-on activities with a sprinkle of North Pole magic. Watch the toy-making unfold and get prepped for your shift at the Toy Sorting Station.
• Enjoy tasty treats at Mrs Claus’s kitchen: Mmm… something smells delicious! Step into Mrs Claus’s cosy kitchen, where she’ll show you how to whip up the festive treats Santa can’t resist. Listen carefully so you know exactly what to leave out for the Big Man on Christmas Eve.
• Visit Santa’s study for story time: Snuggle up and hear Santa's favourite elf tell the story of how they first met.
• Make your way to Santa's grotto and snap a photo with the man himself: You've made it! Meet Santa and have this special moment captured in a unique group photo. Once you’ve picked up your free photo, don’t forget to claim the complimentary Santa letter and Elf Mail envelope.
• New for 2026! Let loose, refuel and post your letters in the elves' playground: Step through a magical light-filled passage and finish your North Pole adventure with gentle fairground rides and plenty of delicious festive treats. It's also here that you'll find the Elf Mailbox to post your letter to Santa. Scan the QR code on the envelope to receive updates from your delivery elf as your letter makes its way to the North Pole!

What’s included?

Your ticket includes everything you need for the ultimate Christmas experience for kids in London:

• A family-friendly immersive journey through themed areas.
• Interactive storytelling with characters.
• Hands-on activities throughout the North Pole experience.
• A free printed photo with Santa in a specially designed carboard frame.

Book tickets for Wundrful World of Christmas in London

You can book official tickets for Wundrful World of Christmas with Visit London, using the booking button on this page.

The experience is currently booking on select dates from 13 November to 24 December 2026.

Where is Wundrful World of Christmas in London?

Wundrful World of Christmas is taking place at Immerse LDN, which is located on the redeveloped Excel London waterfront in east London (Royal Victoria Dock, London E16 1XL).

How to get there:

• Tube/train – The nearest station is Custom House (Elizabeth line and DLR).
• Bus – Buses 147 and 474 stop at Victoria Dock Road / Custom House Station, which is the closest bus stop to the venue.
• Riverboat – Take the scenic route aboard an Uber Boat by Thames Clippers. Get off at Royal Wharf Pier and walk 18 minutes to get to the venue.
• Cable car – The Royal Docks Terminal is located a few minutes’ walk from the venue, offering another scenic way to get there using the London Cable Car.

More Christmas experiences to enjoy in London this festive season

Enjoy a festive family-friendly experience and see London sparkle on a Christmas lights bus tour, catch seasonal shows like A Christmas Carol or The Nutcracker for a dose of holiday spirit or experience immersive light installations and spectacular displays at Chelsea Winter Village.

Discover even more Christmas things to do in London.