T to Z: London Attractions Accessibility Information

Tate Britain*

Tate Britain houses the national collection of British art from 1500 to the present day in the original Tate company building on Millbank. The collection includes work by Hogarth, Gainsborough, Constable, Hepworth, Bacon and Turner. The venue has good wheelchair access to all areas and various facilities for people with hearing and visual impairments. These include plans with large print or braille text, descriptive audio guide tours, touch tours, radio receivers and British Sign Language interpreted events. There are also programmes for people with learning disabilities and mental health problems.
Tate Britain access information

Tate Modern*

Tate Modern is Britain's national gallery of modern art and it occupies the former Bankside power station. The gallery displays a diverse collection of international modern and contemporary art, including major works by Matisse, Picasso and Rothko. The gallery has good wheelchair access to all areas and offers various facilities for people with hearing and visual impairments. These include touch tours, audio guides, materials in large print or with raised images, an induction loop, radio mics and British Sign Language interpreted events.
Tate Modern access information

Tower Bridge

London's Tower Bridge is one of the finest, most recognisable bridges in the world. At the Tower Bridge Exhibition you can enjoy breathtaking views from the high-level walkways and learn about the history of the bridge and how it was built. There are lifts to take visitors to all levels. The Engine Rooms are a short walk away on the south side of the bridge. To bypass the stairs, ask a tour guide or see a map for details. There are some facilities for people with hearing and visual impairments, such as induction loops and materials in alternative formats. Entry for disabled people and accompanying personal assistants or carers is free.
Tower Bridge access information

Tower of London

The Tower of London has been an integral part of British Royal history for nearly 1,000 years. You can explore its 900 year history as a Royal palace and fortress, prison, place of execution, menagerie and jewel house. The Tower of London is a historic building with cobbled paths, winding stairs and narrow corridors. Access for people with limited mobility is therefore difficult. The Jewel House is the only building that is completely wheelchair-accessible.

Detailed information and suggested routes for wheelchair users are available on the website and the yeomen and the warders are very willing to assist when you're there. Touch tours are available upon request for people with visual impairments and there are several facilities for people with hearing impairments. These include touch screen computer panels, transcripts of tours and subtitled videos. A free access guide is available by calling visitor services on +44 (0)20 3166 6266. Disabled visitors pay concessionary entry fees and accompanying personal assistants or carers enter for free.
Tower of London venue access information

Victoria and Albert Museum (V&A)*

The Victoria and Albert Museum (V&A) is the world's greatest museum of art and design, with collections unrivalled in their scope and diversity covering 3,000 years of history. There is good wheelchair access throughout most of the museum. If you need any assistance, contact a member of staff. There are very good facilities and events for people with hearing and visual impairments, including subtitled videos, British Sign Language interpreted events, large print signs and materials, self-guided audio or Braille tours, and tactile books. Guides and assistance are available, but it's necessary to book in advance.

If you have any enquiries regarding facilities and services for people with disabilities, or would like a copy of the access guide (available in print, braille or audio cassette), please contact the disability and access officer by telephone on +44 (0)20 7942 2766, by textphone on +44 (0)20 7942 2002 or by email at disability@vam.ac.uk.
V&A access information

Vinopolis

Vinopolis is a unique attraction dedicated to the pleasures of wine. Go on the wine tour and discover and learn about the wine cultures around the world and the history of winemaking. The venue is wheelchair-accessible. There are limited facilities for people with hearing and visual impairments. However, there is an audio tour, which is also available in script format. Entry for accompanying personal assistants or carers is free if they are not drinking.

Wellcome Collection

Wellcome Collection is wheelchair-accessible and offers a range of services for users with disabilities. There's step-free access to all floors of the building (via platform and passenger lifts), and assistance animals are welcome. In addition, you can borrow wheelchairs during your visit. Wellcome Collection also have parking bays for Blue Badge holders. Finally, there are induction loops located at the ground floor Information Point and the Library Information Desk, and in the Conference Centre meeting rooms and the Forum events space.
Wellcome Collection access information

Westminster Abbey

Westminster Abbey is one of Britain's finest gothic buildings and the scene of coronations, marriages and burials of British Royalty. It includes the grave of the Unknown Warrior, Poets' Corner, Royal tombs, the Coronation Chair, the Royal chapels and the Undercroft Museum. Most of the abbey is wheelchair-accessible. There are limited facilities for people with hearing and visual impairments, including a hearing loop, large print and braille versions of tour materials, and tactile diagrams. Information on audio tape is available upon request. If you require any assistance on your visit, please contact a marshal or volunteer. Concessions for disabled people are available.

London Wetland Centre

The Wetland Centre in Barnes covers nearly 100 acres (40 hectares) of reclaimed reservoir and is one of the best wildlife and wetlands centres in the country. Almost all areas are wheelchair-accessible, including the visitor centre, observatory, bird hides and the Peacock Tower hide. The centre has level access and hard-surfaced paths with tarmac on main routes and compacted gravel on minor paths. Wheelchairs are available, including one electric wheelchair, which should be booked in advance. There is a hearing loop in the admissions area and audio visual theatre. Concessions for disabled people are available and entry for an accompanying personal assistant or carer is free. If you require more than one personal assistant or carer, please contact the centre in advance.
Wetland Centre access information

ZSL London Zoo

The ZSL London Zoo has over 12,000 amazing animals to discover. The zoo contains many historic buildings. However, most of the attraction is wheelchair-accessible. There is no direct access to the aquarium. For access, ask at the information desk. A large print guide is available upon request. Guide dogs are not allowed within the zoo, but can be cared for on the premises. Guide dog owners can enjoy a guided tour of the zoo by prior arrangement. Concessions for disabled people are available and entry for accompanying personal assistants or carers is free.
ZSL London Zoo venue access information