Hotel
Novotel London ExCel

Typical Prices
| Double with ensuite bathroom: | From £125.00 per room per night, breakfast included |
| Twin with ensuite bathroom: | From £125.00 per room per night, breakfast included |
| Suite: | From £235.00 per room per night, room only |
Description

AA 4 star 'New Generation' Novotel in a peaceful setting overlooking Royal Victoria Dock just 30 minutes from central London and 10 minutes from historic Greenwich. Close by is London City Airport, Canary Wharf and the City, and ExCeL Exhibition Centre is just 150m away. 257 stylish 'Novation' bedrooms, a lovely outdoor terrace and The Upper Deck Restaurant & Bar overlooking the Dock. There are 12 meeting rooms with natural light for up to 70 people, a gym, sauna and steam room and on site parking.
Facilities
| Children | Facilities for children Children welcome |
|---|---|
| Bookable product facilities | Colour television in all bedrooms Hairdryer in all bedrooms Modem point in all bedrooms Tea & coffee making facilities in all bedrooms Telephone in all bedrooms |
| Parking & transport | On site parking |
| Provider features | In town/city centre |
| Catering | Bar Serve breakfast Serve evening meal Serve lunch Room service Caters for vegetarians |
| Leisure facilities | Gym Health/fitness/beauty facilities Sauna Water sports facilities |
| Provider facilities | Air conditioning throughout Business facilities Central heating throughout Coach parties accepted Conference facilities Licenced for civil marriages Garden/patio for guests' use Ironing facilities Laundry service Lift Foreign languages spoken Public telephone Available for wedding receptions |
| Booking and payment details | American Express accepted Delta accepted Euros accepted MasterCard accepted Maestro accepted Visa accepted |
Location Information for Novotel London ExCel
| Address | 7 Western Gateway, Royal Victoria Dock, London London E16 1AA |
|---|---|
| Telephone | 0870 8504560 |
| Fax | +44 (0)20 7540 9720 |
| H3656@accor.com | |
| Website | www.novotel.com |
| Directions by public transport | Easy access from central London to Custom House via the Jubilee, Central or District line and Docklands Light Railway (DLR). Waterloo International (Eurostar) 25 mins by Jubilee Line and DLR. |
| Directions by road | 10 minute drive from Tower Bridge and a 25 minute drive from the M25 (J30). The hotel is also easily reached from Central London via the Limehouse Link via the M25, A13, M11, A406 (North Circular), the Blackwall Tunnell and Rotherhithe Tunnell from other parts of the country. Follow signs to ExCel west entrance. |
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Latest 5 reviews of Novotel London ExCel
Cramped and Stuffy
I requested when making my booking a triple room. When we finally got to the hotel at 22.30 - (as the booking confirmation stated the hotel was called the novotel excel, however the taxi driver could not find a hotel by this name and after many phone calls the taxi driver was advised that the hotel was in fact called the novotel - not novotel excel) was given a room with a double bed and a fold out sofa of which my 19 year old daughter had to sleep on for four nights. The bathroom was directly off the room and when having showers the room steamed up and got very muggy. Food was very expensive upon arrival we were very hungry however this was very quickly dampened when we saw that that the price of a sandwich was 9 pounds!. The hotel was definately not worth the nightly tariff and as I had paid upfront was not in the position to negotiate a better room.
Very high on hotel but low on Location
We really enjoyed our stay at the Novotel Excel, the staff were freindly and polite, room was excellent with bathroom (toilet seperate from bathroom), double bed and sofa-bed, bed was comfortable, lift in the hotel was large, not like those tiny lifts you get in some hotels, the breakfast was top (Full English), with sausages, beans, bacon, eggs, toast, etc etc. However you may not want to stay here if you aren't on buisness as it is a bit far from the main attractions of Central London, you will have to take the DLR trains into Tower Gateway ( not direct to Bank, from Custom House station, a few minutes walk from the hotel), you have to change trains at least 2 times if you want to get to the West End. But if you need to go to the Excel centre then stay here because the hotel is right opposite the centre.
Other than that it was a great 1 night stay, from 9th March 2007 to 10th.
Excellent Stay
Me and my girlfriend used this hotel for a nights stay after seeing a show at the O2.
Access was superb with the journey via the underground very easy.
We didnt use any of the hotels facilities, but everything looked very very nice, clean and well looked after. The staff were helpful and professional, and the room was perfect upon arrival. Great stay.
Perfect Hotel for Excel Centre and more ....
We chose this hotel as we were visiting the Motor Show at the Excel Centre.
Couldn't have chosen better .....
We asked for a room as high as possible - which is what we got on the 9th floor - great views over the river/docklands.
The hotel is v. clean and modern - rooms a good size, with separate shower and bath - the bed was the most comfortable hotel bed we have ever had. Buffet breakfast included in the price - which was continental and cooked - good strong coffee ....
We had drinks in the bar which were v. reasonably priced for London - you can sit outside on the large terrace looking at the river ... v. nice on a sunny day!
The DLR (Custom House) is only a 5 min maximum walk - all in all a great place to stay and we would do so again if we were at the Excel or the O2 arena for another event.
Highly recommended!
Nice but a long way out of London
Our reason for staying near Excel was that we were working on a film at a location nearby - otherwise, I wouldn't choose to stay this far out of central London. It's ideal for Excel but you have to allow a good hour to get into the West End on the DLR (which is as much time as it takes for me to get to London from my home!). The nearest DLR station also doesn't offer a direct service to Bank - you have to change at Canning Town or Poplar.
The hotel is fairly luxurious compared to other Novotels I've stayed in and we got a great deal on their website - L79 including the buffet breakfast. There were a couple of niggles - the toilet is separate from the bathroom with no washbasin and the plug in the basin didn't work and we had to ask for more teabags as there was only one in the room!
The biggest problem was we were kept awake for a couple of hours by some drunk yobs outside the hotel, they were quite a way from the hotel but the windows are obviously not at all sound proofed. We ended up calling reception who sent their security guard out to get rid of them.
But the bar was good, the decor was very plush and the whole experience was pleasant overall. Just allow plenty of time to travel on the DLR.
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