London Marriott Hotel - County Hall

The service at this Hotel exceeded my expectation. The staff was always willing to go the extra step to help. Had a River View room, which was very nice a bit small for a 5 star hotel but still very very nice. The service more than made up for the size of the room. The Location was the best. Close to to everything, The Eye was just outside of our room window. For Great Service and excellent location this Hotel ranks #1. I'm still amazed at how helpful the staff was. May not be the idea place for a large family, but for a single person or a couple you will not fine a better hotel anywhere. This is not the Value Inn and with good reason (Location Location) Next time in London we will not consider any other Hotel.

If your driving, it truely is an experience to come throught the Arch... Its a rather grand experience for those who have never been in a five star hotel. We had a double deluxe with breakfast + room with a view (Room 235) Its right at the end of the corridor but suite was amazing. I was rather excited to find two toilets two sinks and a living room and then the bedroom! The staff were really professional and polite ( I am wondering who does the recruiting for this place as everyone had a wonderful charming personality) The views are amazing and make it rather romantic if your staying with a loved one. The swimming pool on the 6th floor was amazing and the changing rooms and little toiletries were so cute - I even had to ask a waiter if I could take home the cute little jars of jam and Ketchup! And to top that off the door man had only parked the car out side so we only had to pay £15 ;) Marvelous experience and wonderful staff A*** P.s Excellent location to goetting anywhere in London

Great location, right next to the Thames River. Very roomy, but old hotel. Very expensive, and more amenities would have been greatly appreciated, such as free internet. Having a fridge and microwave would also have been helpful. There was a fridge stocked with drinks, but they were rigged to automatically incur a charge if they were moved, even if you put them back! Scary! Our room had no view. The windows faced a work yard. This was quite sad, since the hotel is across Big Ben and Parliament. The rooms were also distantly located from the elevators.

Except for the location, I would be hesitant to go back here. The rates are way overpriced and amenities lacking. While I was waiting to check in, a European couple in front of me seemed stunned by the prices and the few amenities. There are other hotels in London with better value for less price. I'm not sure how other travelers rated this hotel so highly.