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Hotel
K West Hotel & Spa
Visitor ReviewsTypical Prices
| Single with ensuite bathroom: | £235.00 to £295.00 per room per night, room only |
| Double with ensuite bathroom: | £235.00 to £295.00 per room per night, room only |
| Family with ensuite bathroom: | £350.00 to £695.00 per room per night, room only |
Description
A Favourite haunt of the movers & shakers in the music and media industries, K West Hotel & Spa is one of the hippest, most happening hotels in London. Outside the congestion zone but minutes to the West End our location has the best of both worlds. Notting Hill is walking distance as is High Street Kensington. In the hotel relax in the soothing environment of your comfortable contemporary room and then enjoy the mouth-watering menu in Kanteen. Take a yoga class, work up a sweat in the gym or be pampered in K Spa. The choice is yours.
Facilities
| Children | Facilities for children Children welcome |
|---|---|
| Bookable product facilities | Colour television in all bedrooms Ground floor bedrooms available Hairdryer in all bedrooms Modem point in all bedrooms Radio in all bedrooms Tea & coffee making facilities in all bedrooms Telephone in all bedrooms |
| Parking & transport | Car parking |
| Provider features | In town/city centre |
| Catering | Bar Serve breakfast Serve evening meal Serve lunch Room service Caters for vegetarians |
| Leisure facilities | Gym Health/fitness/beauty facilities Jacuzzi Sauna Solarium |
| Provider facilities | Air conditioning throughout Business facilities Central heating throughout Coach parties accepted Conference facilities Separate guests' lounge Ironing facilities Laundry service Lift Foreign languages spoken Night porter Public telephone Stag/hen parties welcome |
| Booking and payment details | American Express accepted Delta accepted Diners Club accepted MasterCard accepted Special group rates Special group rates Sterling travellers' cheques accepted Maestro accepted Visa accepted |
| Target markets | Gay friendly |
Location Information for K West Hotel & Spa
| Address | Richmond Way, West Kensington, London London W14 0AX |
|---|---|
| Telephone | +44 (0)20 8008 6600 |
| Fax | +44 (0)20 8008 6650 |
| bookit@k-west.co.uk | |
| Website | www.k-west.co.uk |
| Directions by public transport | Shepherds Bush - 5 min walk. From station cross the road at the traffic lights and turn left. Walk past HSBC bank and take the first footpath on the right and walk down the slope. Turn right into Richmond Way and the hotel is 100 metres on the left. |
| Directions by road | A40 - From Hammersmith Road turn onto Shepherd's Bush Road then turn right into Netherwood Road and left into Richmond Way. |
Getting to K West Hotel & Spa using public transport? Find the fastest route below:
© Collins Bartholomew 2008What else is near ?
Reviews of K West Hotel & Spa
Lonely Planet review of K West Hotel & Spa
Shepherds Bush has never been a 'cool' part of town so it might surprise some to find a chichi hotel like K West located smack bang in the heart of it. But with the BBC around the corner and the independent television production company Endemol on their doorstep, somebody obviously realised that visiting TV execs needed somewhere suitably trendy to stay. K West is a hip hotel built out of straight lines and lots of glass. Rooms are understated, but in a way that makes you realise a lot of thought (and money) has gone into them; dark wood and suede versus stainless steel and sandblasted glass run the bedroom gauntlet. The K Suites are particularly fun and take unnecessary luxury to another level - who ever heard of foot-massaging carpets? With triple-glazed windows and beds that are two metres squared, it's a wonder anyone manages to make their checkout time. Sleeping aside (media types never sleep anyway), the K West offers up groovy tunes in the K Lounge and indulgent pampering in the K Spa. Media darlings have never had it so good.
Traveller Rating:
Based on 172 reviews
What to Expect:
Rooms
Service- Value
Cleanliness- Pool
Recommended for:
Young Singles
Families with Teenagers- An Amazing Honeymoon
- Older Travellers
Families with Small Children
Latest 5 reviews of K West Hotel & Spa
Basil Fawlty customer service
This is quite a trendy hotel with nice decor and lovely rooms, all ruined by inexperienced staff.
i've stayed here four times with work and each time have left so frustrated by mistakes by staff and their complete incompetence. Its like they all landed here for the day from a planet with no hotels, they quite literally haven't a clue what they're doing. First time they insisted on taking my credit card when I checked in even though my work was paying, they said it was for security and they wouldn't take any money off, stupidly I gave it to them and over £1000 was taken off, all my colleagues rooms were charged to my card. Another time we were having a meeting in our suite and a bellboy knocked on the door (even though the Do no disturb sign was on) looking for a trolley we had borrowed and when I told him I would bring it up when we were finished as we were in the middle of a meeting, he insisted he come in and get it now and I had an argument with him at the door but still he demanded to come in and get it. Unbelievably rude and I've never encountered anything like it.
This could be a good hotel if they could find good staff, I'm sure they're not all bad, maybe I've been unlucky and only encountered the ones they hired from Faulty Towers. Its almost funny how bad they are.....
22 July 2008
Rock & Roll Hotel
I stayed at this hotel for 6 days on a business trip to London and I was mildly surprised at my stay there. The hip decor, sleek lobby and happening bar overshadowed the fact that it's in Shepherds Bush... an area that isn't all that exciting. It's mainly residential but the nearby park (Shepherds Bush Green) was nice for a relaxing stroll. Unfortunately, the hotel is covered with scaffolding and the Shepherds Bush tube station is under construction also. Which meant that you had to walk 15 minutes to one of the various other tube stations around. However, the service was solid, the food was serviceable and the room was a good value. I think that the best aspect of the stay is the bar scene. You will find that many rock bands tend to stay at this hotel and it brings a (one might say) lively crowd to the bar... which is open 24 hours. It's not lux but if you want to stay at a relatively inexpensive room in London and feel like a rock star, this is your place!
15 July 2008
Nice room, shame about the noise and the service charge
On arrival, the friendly receptionist informed me that I'd been upgraded to a superior room. I am very glad I didn't get put in an ordinary room, but was right at the far end of a corridor. The bathroom was very nice with a powerful shower and lovely toiletries.
When I purchased two beers in the bar, actually walking up and ordering them myself, I was charged 12% service, for the privilege of the barman bending down and handing me two bottles. I felt this was rather a rip off.
The noise through the night was terrible, there was little sound proofing, or effort by other guests to keep quiet. Doors slammed in the corridor every few minutes throughout the entire night, and even though I was at the far end of the corridor I was kept awake. It must have been much worse for those situated in the central area. At 4.30 a.m. the person in the room next door started a phone conversation with America and woke me up. I am not a light sleeper and usually it takes an awful lot to wake me up, so you can imagine how noisy this man was. At first I thought he was speaking loudly in the corridor but realised he was actually next door. There is no way that anyone can have any real privacy when the walls are that thin.
Room service was fast, though the food was a little tasteless. The chips were the best thing.
Be warned if looking at the map on the hotel website showing the route from the tube station to the hotel. Holland Park tube station is about a 25 minute walk or five pound taxi journey. Until Shepherd's Bush tube station reopens, travelling to this hotel via tube is not an easy option.
30 June 2008
Nice hotel shame about the service
You spend all that money making a place look great and then waste it on the customer service!
We stayed here for one night, largely as we could get a spa plus room deal. The room was the highlight of the stay. While not well thought out in design (not a lot of hotels work this out though) it was well equipped (except a vending machine in the corridor instead of a mini bar).
However that's where it stopped. Customer service was appalling. They lost the spa booking (although the manager worked hard to save us asking for a full refund), bar service was unfriendly and we appeared to be doing the breakfast staff a favour by actually eating there.
The photos on the site make it look larger than it is which is credit to their photographers skill but makes you disappointed when you do walk in.
If only the manager took the time to invest in the staff then this place would be fantastic. What a shame!
23 June 2008
kwest - tops
Our experience in this hotel was fantastic. My husband and I stopped for 4 nights. We were upgraded on arrival at no extra charge and without us askin. We were not expecting much and we were amazed at what we got for our money. Breakfast was even included. Reception staff, often the first line of defence with alot of moaning guests were excellent, especially Sumaya (sorry if we have spelt that wrong) she was very helpful and made are stay extra special and the band (the Mission) that we came to see topped it off a treat
16 June 2008
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