K West Hotel & Spa

Not a very good location by Shepards Bush station, weird people handing around the hotel at night. Room was dark and tired looking, in room internet did not work and they never tried to fix it in the 3 days I stayed. Most of the staff could hardly speak english so it didnt help much. They forgot to clean my room on the second night, breakfast is small & limited to brown bread or brown bread. One nice aspect is the bar area open till very late and got to meet some friends to lived near by as most of the bars close by 11 during the week. Short walk to the tube stop and has a big shopping centre close by and some nice pubs if you seek them out.

Stayed at K West with friends for a shopping weekend. Ideally placed for the fabulous Westfield centre with shops and restaurants galore. Only 5 stops on underground to Oxford Street if Westfield isn't enough or if you want to do tourist type things.

The hotel has nice rooms but I found the decor in the corridors dark and gloomy and littered with room service pots. Continental breakfast is served in the bar area on the same level as reception and this only has low tables and chairs so you need to have your breakfast on your knee. Bananas seem to be on ration too as only managed one on one morning out of three! The area where breakfast was also became messy very quickly with crumbs from muffins and croissants on furniture and the floor from earlier customers.

In the evening the bar area is busy but some strange behaviour tolerated by staff, people lying on sofas with their feet on the furniture and my friends and I were accosted by a "lady" who appeared to be a local resident who comes in there because it's the only place open and tells anyone who'll listen her life story while she waits for someone to buy her a drink!

Surprised too when going to use the gym to be told there was a £10 charge as this is not mentioned either on the website or in the in-room information. Needless to say a brisk walk was taken instead!