K West Hotel & Spa

We booked our 3 night stay at very short notice and were given a great rate through the hotel. The room was very nice with a very comfortable king size bed. Bathroom was great though the extractor fan didn't work very well so the bathroom was constantly fogged up. We had an issue with the TV and it was fixed immediately. Sent something out to be dry cleaned and received back same day. Very nice, friendly service. Close proximity to Westfield, great restaurants and tube station. Hotel located in quiet residential street. The hotel's bar in the lobby was filled with people every night, though we didn't hear any noise at all.

The spa was being refurbished so unfortunately the jacuzzi and sauna were closed. We didn't have breakfast in the hotel, however there were many options close by including the Westfield restaurant strip.

Great stay overall and would happily return next time we're in town.

I stayed at the k west hotel and spa for 5 nights last week for my five year wedding anniversary. I booked the room though a third party, so the rates were more than reasonable. The room we stayed in was a regular double, and it was a nice size with a bath tub and lots of natural light. The reception staff decorated our room with balloons and wrote a lovely card congratulatiing us on our anniversary. All staff reception, bar, restaurant, house keeping - were SO hepful and friendly. We will definately be staying here again and would recommend this hotel to anyone young/old, staying for business or for pleasure.

We recently stayed here for a week visit to London. It was difficult finding the hotel the first time, as it is on a quiet residential street, but it is very close to the Shephard's Bush tube station--which made it a breeze to get into the city. We arrived early and they were happy to store our bags for us until we returned (a service that many 4-star hotels in the states charge for). The room itself was quite spacious, particularly for London, and the maids kept it nice and clean. The only odd thing about the room was the shower stall in the bathroom, which was about 4 feet off the ground with a half-door that tended to drip water on the floor. It wasn't terrible, just a bit strange and slightly inconvenient.

The staff were all quite helpful whenever we needed anything, and quite accommodating. The continental breakfasts were adequate and a nice perk for saving your travel money for other things (but yes, it's a continental breakfast so it's not huge--but still filling). The drinks at the bar are overpriced, but as others have mentioned there are plenty of off-license shops around where you can buy your own wine or liquor. Finally, the room-service and restaurant food was very good and exceeded our expectations for hotel food. We would definitely stay here again.