London Hilton on Park Lane

The London Hilton on Park Lane is conveniently located close to some of the major attractions with a few nearby tube stations.

The closest tube station is Hyde Park Corner, which is on the Piccadilly Line (The one going to Heathrow). It is also a short bus/taxi ride from/to Victoria station where you can hop on the Gatwick Express.

This is a fine hotel with slightly oversized room for London. I was on a relatively high floor and had a view over the Mayfair area which is ok to look at. I believe some of the rooms have a view toward Buckingham/Big Ben.

I was surprised to see that the executive lounge is on a lower floors with limited views of London. Speaking of the lounge, it has one computer (free internet access) and a decent assortment of food items throughout the day.

Service was good and I did not encounter any unsatisfactory situations during my stay.

This is my 2nd stay at a Hilton property in London and although the Park Lane location is more convenient for transportation, I'd say that I prefer the Hilton London Tower Bridge which is a bit more modern and tends to be better value for the money.

We arrived by 3pm and was told that the twin room I booked months ago was not ready yet, so we decided to wait in Galvin at Windows on the 28th floor for a cocktail (average price £13.50 each) and admire the views. When our room was ready 45 minutes later, there was a double bed in it. As a gold VIP member I was a little disapointed at the level of service I was used to from Hilton. I did complain and got upgraded to the executive floor with access to the lounge but had to wait another hour for this. I liked the Trader Vics bar (just had drinks) and there was a good selection for breakfast. I thought that concierge were very helpful and knowledgeable.

My sister and I stayed in the London Hilton on Park Lane for a week in early April. We enjoyed our stay as the hotel is super convenient to the tube and bus (right out front). The room was small, we had single beds, but comfortable. The bathroom was interesting, if you were short (Iam 5"5", so almost there) it could have been an issue to take a bath or shower. We did not have one of the rooms with the bidet, but really who needs that? The view was fabulous, we had a nice view of the London Eye. Anything we needed, we received from house keeping quickly. (The wall under the sink came loose and it was gone within an hour, towels were delivered in minutes and we had an extra pillow). The concierge and the doormen were excellent, both polite and helpful,which for tourists is nice. They suggested the most incredible tapas restaurant right around the corner and gave excellent directions to everything we inquired about. The front desk and business center, however, were rude and unhelpful. We were on the 11th floor and could not use our wireless connection, although we paid for it. We had to go to the business center, and even then, it did not work correctly. After many times of trying and asking for assitance, we gave up. For what you pay for average rooms, you would expect to have more convenience.