Anesis

Nice clean reception area with polite and knowledgable staff. However, got there a little early for one of my appointments and was left waiting, which is fine, I was early after all. Downside to this was there was no offer of a drink of water or anything.

Treatment was good, friendly member of staff looked after me and subsequent treatments thereafter. It was nice to have the same person... more

Poor customer service. Lost my birthday gift voucher worth 75 pounds, and found it less than 8 weeks after the expiry date. Called three times, and was told the manager would call me back. They never bothered. On the third call was told "we didn't lose your voucher". Really unpleasant, inflexible, and complete disregard for customers. Would avoid - expensive and there are better places out there. more

Do not get a bikini wax here, they rip you apart!! I went once and went back again a second time as there is quite high turnover and I thought I'd try another staff member. It was just as painful as the first time, they didn't let the wax dry properly and my skin was raw. I have been waxing for 7 years and have never experienced anything like it. Nails and pedicures are ok though if you're in... more