The Seraphine - Kensington Gardens

Bar is closed from Fri 01 Nov 2019 until Sat 30 Nov 2019 The lift is on the first floor and not on the ground floor. Failure to arrive on the first night of a reservation will result in the cancellation of the remaining nights booked. This applies for all bookings of more than one night. The credit/debit card used by the guest will be pre-authorised for the total booking amount 48 hours prior to arrival. For all advance purchase bookings, the guest must present their credit/debit card upon check-in. The hotel reserve the right to ask guest for GBP 10 pre-authorisation upon check-in for any extras or incidentals. When booking more than 5 rooms, different policies and conditions apply. The entire property is non-smoking and a penalty charge of GBP 100 will be added to your bill if evidence is found.