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Novotel London ExCeL Four Star

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This modern four-star Novotel hotel is in a peaceful setting overlooking Royal Victoria Dock and just 30 minutes from Central London. It sits opposite the ExCeL London Exhibition & Convention Centre and ICC. It is also close to Canary Wharf and the Emirates Air Line (cable car) to the O2 Arena and Greenwich area. There is easy access to London City Airport (LCY) and good transportation links to the City.

The hotel has 257 stylish 'Novation' bedrooms, a lovely outdoor terrace and The Upper Deck Restaurant & Bar overlooking the dock. There are 12 meeting rooms with natural light for up to 70 people, a gym, sauna and steam room and on site pay parking.

This content has been supplied by Novotel London ExCeL

Nightly rate: £71.00 to £210.00 (USD93.44) per room

Prices often decrease at weekends. Free Wifi in bedrooms and public areas.

This content has been supplied by Novotel London ExCeL

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Venue Details & Map

Novotel London ExCeL

7 Western Gateway
Royal Victoria Dock
E16 1AA
+44 (0)20 7540 9700
Public transport:
DLR: Custom House (for ExCeL)
By Road:
10 minute drive from Tower Bridge and a 25 minute drive from the M25 (J30). The hotel is also easily reached from Central London via the Limehouse Link via the M25, A13, M11, A406 (North Circular), the Blackwall Tunnell and Rotherhithe Tunnell from other parts of the country. Follow signs to ExCel west entrance.


Accessible Bathroom Facilities
Bathrooms available with emergency call system
Bathrooms available with separate shower unit
Bathrooms available with shower seating
Baths with handrails
Designated wheelchair accessible public toilet
Some toilets with handrails
Accessible Venue Facilities
Level access, ramp or lift to dining area
Level access, ramp or lift to restaurant or cafe
Level access, ramp or lift to the bar
Level access, ramp or lift to the lounge
Level access, ramp or lift to the shop
Accessible Communication Facilities
Audible alarm system
Hearing loop system
Information available in braille
Accessible Venue Facilities
Assistance dogs welcome
Emergency evacuation procedures for guests with disabilities
Special dietary requirements catered for
Staff available to assist
Staff available twenty four hours
Staff disability awareness trained
Wheelchairs available free of charge
Access into the Building
Automatic doors
Flat routes from parking area to entrance
Additional Accessible Facilities
Level access, ramp or lift from entrance to reception
Level access, ramp or lift to gym or leisure centre
Level access, ramp or lift to information point
Low payment counters
Low reception or information counters
Portable chip and pin machines
Accessible Parking Facilities
Blue badge parking available
Drop-off point for guests available outside main entrance
Public car park available within two hundred metres of main entrance
Accessible Bedroom Facilities
Wheelchair accessible bedroom
Access Inside Building Facilities
Accessible lift
All routes suitable for pushchairs or prams
Lift buttons with raised numbers or letters
Some routes suitable for limited mobility users
Steps with handrail within building
Booking Facilities
Cancellation policy
Coach parties accepted
Group bookings accepted
Catering Facilities
Breakfast included
Event catering
Halal options on menu
Kosher options on menu
Nut-free option on menu
Outdoor dining / Beer garden
Private Dining
Set price menu
Vegetarian options on menu
Children Facilities
Childrens menu
Children welcome
Cots available
High chairs available
Event Facilities
In house AV available
Available for wedding receptions
Breakout Rooms
Business centre
Conference rooms / Meeting rooms
Event facilities
Licenced for civil marriages
Civil Partnership licence held
Wedding service
General Facilities
Guest lounge
Internet access
Ironing facilities
On site parking
Good views
Wi-Fi access
Leisure Facilities
Fitness centre
Payment Facilities
Credit cards accepted
Debit cards accepted
Euros accepted
Room Facilities
Air conditioning
Daily servicing
Drink making facilities
Central heating
Pay movies
Service Facilities
Currency exchange
Laundry service / Dry cleaning
Night porter
Pets allowed
Room service
Twenty four hour reception
Wake up calls

For comprehensive independently assessed accessible information for Novotel London ExCeL, please see the DisabledGo website

Yelp Reviews

3.5 out of 5 based on 4 reviews

Top 4 reviews of Novotel London ExCeL

3.0 out of 5 25 September 2013
by Olivia C.

Came here along with my parents for my dad's convention at Excel London

The hotel lobby is on the third floor, not the ground floor, above the entrance and the meeting rooms. The room we got was double queen, but we realized that the second queen bed was really just an uncomfortable pull out couch-bed. The room, because of the lack of space, was really small compared to a normal double queen...more

4.0 out of 5 1 September 2013
by berryberg

Hotel macht soliden Eindruck, Zimmer einigermaßen geräumig, nicht 100% chic, aber es passt, Bad mit Wanne und extra Dusche, separates WC

WLAN kostenlos seit Juni 2013,

Essen im Hotelrestaurant schmeckt gut und ist immer nett angerichtet , preislich noch ok (viele Hauptgerichte um 11-17£ und max bis 24£)

Personal nett und freundlich

gute Lage für die Docklands, Crystal(world's largest...more

3.0 out of 5 5 April 2011
by mrpbrown

OK hotel. Service good, room decor a little bland and basic, location good for docklands but bad for anywhere else. Nice views though. Clientele is mainly middle-aged men on business jollies so level of civilisation is quite Neanderthal.more

4.0 out of 5 10 June 2007
by shopaholic

Next time you visit an exhibition at Excel, instead of queuing for lunch inside the hall, head out for the Novotel next door. It has a wonderful terrace by the river, with fantastic views over the dome.

Menu is ok - decent cesar salads, fish and chips. Do ask for the fresh pink grapefruit juice - it's gorgeous.

Service is slow (we were there on a Saturday so maybe it gets faster during the week).more

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