Addison Lee is London's largest premium minicab company, with over 4,500 vehicles including Ford Galaxys and Mercedes E and S class luxury sedans. The company is renowned for polite drivers, air-conditioned vehicles and average pick-up times of less than 10 minutes in Central London.
Addison Lee always confirms a fixed journey price before booking and this price stays the same, regardless of traffic or delays. Email booking confirmations and SMS notifications let you know when your vehicle has arrived.
Addison Lee accepts bookings via a range of smartphone apps, via the web or by calling our 24-hour call centre +44 (0)844 556 0706. Payment options include credit card, PayPal (web only) and cash.
Addison Lee offer complimentary meet and greet at airports and can organise special trips or tours via the Addison Lee Travel Desk. For all taxi and chauffeur services.
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Beware! Additional credit card charge billing by this company!!!
I booked cabs with this company while in London about a week ago using my AMEX.
Several days after returning to the states I received fraud alerts from AMEX because 2 new charges had been billed to my card for taxis when I was halfway around the world!
AMEX had to immediately cancel my card and reissue a new one. This...more
Terrible service. Ordered 2 delivery men- got one old man who was both unprofessional and was not capable of carrying a very light piece of furniture. He tore the corner of the sofa, and when I showed him he said it was probably torn at the store (it wasn't) and then he tried to blame me! Then he shouted at me and demanded I pay him more for his efforts!
I called Addison Lee to complain-...more
This review is about Addison Lee as a courier, not a taxi service. tl;dr They were great.
What does one do with six 30kg boxes of books that need to get transported across London? Take them on the tube one-by-one? Throw them in the back of a cab? Hire a removals company? Such was my conundrum. "Man and a van," they suggested. "Two hour minimums," I said! And so it was that I discovered...more
They are prompt considering traffic in London.
They are easy to contact -- bookable by phone or online.
The pricing is also good, compared to most companies.
And honestly, I have so many stories in cabs, especially theirs, that I could write a whole book.
Most drivers are friendly, social and good listeners. Once a guy named Gregor gave me an advice that helped me make an important...more