Addison Lee

Venue Details & Map

Addison Lee

35 - 37 William Road
0844 800 6677
Yelp Reviews

4.0 out of 5 based on 70 reviews

Top 5 reviews of Addison Lee

5.0 out of 5 17 September 2016
by A G.

I finally found a car service I like. I can call in, use the website or app and choose to pay in cash upon arrival and reserve days in advance. I stopped using ├╝ber a year ago after my saved card was used for identity theft. The drivers are friendly and make good conversation. I am always happy to leave a tip because they put in the extra effort. The call center reps also do a great job. This...more

4.0 out of 5 8 August 2016
by Ruth J.

When in London, download this app. For some reason in London Uber is lacking, but Addison Lee is always available. I like that I can order transportation to the airport days ahead and schedule transportation prior to events. That's always a plus because I'm managing so many other things the morning of traveling.

However, BEWARE! We were charged an extra fee because we requested...more

5.0 out of 5 26 July 2016
by Leo M.

I used Addison Lee to get our family of four to and from Watford (Harry Potter). Afterward, (and since the service was great) we used them to take us and our luggage to Eurostar in St Pancras. On all three trips we had a prompt and polite driver and on our trip to the train he helped us with our luggage at both ends of the journey.

Coming from the US I really liked that reservations and...more

1.0 out of 5 19 June 2016
by Mike M.

Beware! Additional credit card charge billing by this company!!!

I booked cabs with this company while in London about a week ago using my AMEX.

Several days after returning to the states I received fraud alerts from AMEX because 2 new charges had been billed to my card for taxis when I was halfway around the world!

AMEX had to immediately cancel my card and reissue a new one. This...more

1.0 out of 5 13 March 2016
by Lov E.

Terrible service. Ordered 2 delivery men- got one old man who was both unprofessional and was not capable of carrying a very light piece of furniture. He tore the corner of the sofa, and when I showed him he said it was probably torn at the store (it wasn't) and then he tried to blame me! Then he shouted at me and demanded I pay him more for his efforts!

I called Addison Lee to complain-...more

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