Addison Lee is London's largest premium minicab company, with over 4,500 vehicles including Ford Galaxys and Mercedes E and S class luxury sedans. The company is renowned for polite drivers, air-conditioned vehicles and average pick-up times of less than 10 minutes in Central London.
Addison Lee always confirms a fixed journey price before booking and this price stays the same, regardless of traffic or delays. Email booking confirmations and SMS notifications let you know when your vehicle has arrived.
Addison Lee accepts bookings via a range of smartphone apps, via the web or by calling our 24-hour call centre +44 (0)844 556 0706. Payment options include credit card, PayPal (web only) and cash.
Addison Lee offer complimentary meet and greet at airports and can organise special trips or tours via the Addison Lee Travel Desk. For all taxi and chauffeur services.
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Terrible service. Ordered 2 delivery men- got one old man who was both unprofessional and was not capable of carrying a very light piece of furniture. He tore the corner of the sofa, and when I showed him he said it was probably torn at the store (it wasn't) and then he tried to blame me! Then he shouted at me and demanded I pay him more for his efforts!
I called Addison Lee to complain-...more
Great for international tourists. This was super easy. We use Uber in the States, but Uber in London required a UK phone number. Addison Lee didn't require a UK phone number (we used our US number) and we were able to pre book our car and prepay. They texted us a link to track our driver, who was early, the car was clean, and the wifi and chargers worked well. There were water bottles if we...more
I had been using 'Addy Lee' for over 4 years since arriving in London and, apart from the odd billing snafu, had been a proponent of their service. Until recently. I booked Addison Lee on back to back days for airport pickups at Gatwick for out of town guests. The charges for both pickups (a Monday and Tuesday) were modified after the fact with identical £10 upcharges, despite the fact that my...more
I was considering UBER but used Addison Lee today based on Yelp and had a pleasant experience. We decided not to use UBER because we wanted to arrange for a large enough car for our luggage. We called AL to book a car to take us from our hotel in South Kensington to St. Pancras International. The dispatcher arranged for a Ford Galaxy since we had 4 people + luggage and quoted 18 pounds. We...more