Addison Lee is London's largest premium minicab company, with over 4,500 vehicles including Ford Galaxys and Mercedes E and S class luxury sedans. The company is renowned for polite drivers, air-conditioned vehicles and average pick-up times of less than 10 minutes in Central London.
Addison Lee always confirms a fixed journey price before booking and this price stays the same, regardless of traffic or delays. Email booking confirmations and SMS notifications let you know when your vehicle has arrived.
Addison Lee accepts bookings via a range of smartphone apps, via the web or by calling our 24-hour call centre +44 (0)844 556 0706. Payment options include credit card, PayPal (web only) and cash.
Addison Lee offer complimentary meet and greet at airports and can organise special trips or tours via the Addison Lee Travel Desk. For all taxi and chauffeur services.
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I had been using 'Addy Lee' for over 4 years since arriving in London and, apart from the odd billing snafu, had been a proponent of their service. Until recently. I booked Addison Lee on back to back days for airport pickups at Gatwick for out of town guests. The charges for both pickups (a Monday and Tuesday) were modified after the fact with identical £10 upcharges, despite the fact that my...more
I was considering UBER but used Addison Lee today based on Yelp and had a pleasant experience. We decided not to use UBER because we wanted to arrange for a large enough car for our luggage. We called AL to book a car to take us from our hotel in South Kensington to St. Pancras International. The dispatcher arranged for a Ford Galaxy since we had 4 people + luggage and quoted 18 pounds. We...more
They are prompt considering traffic in London.
They are easy to contact -- bookable by phone or online.
The pricing is also good, compared to most companies.
And honestly, I have so many stories in cabs, especially theirs, that I could write a whole book.
Most drivers are friendly, social and good listeners. Once a guy named Gregor gave me an advice that helped me make an important...more
On time, reliable, professional and clean cars.
What else do you want??
PS: You can book them on the phone or online, very easy and effective!more
A lottery as to the experience that you will receive. I have had as many good experiences with Addison Lee as I have had bad experiences.
Many times, I have had a great experience of having a polite, almost chauffeur-like driver arrive early to collect me, and has waited patiently outside, and taken me courteously to my destination. Many times, I have felt like I got a great deal in...more