Addison Lee is London's largest premium minicab company, with over 4,500 vehicles including Ford Galaxys and Mercedes E and S class luxury sedans. The company is renowned for polite drivers, air-conditioned vehicles and average pick-up times of less than 10 minutes in Central London.
Addison Lee always confirms a fixed journey price before booking and this price stays the same, regardless of traffic or delays. Email booking confirmations and SMS notifications let you know when your vehicle has arrived.
Addison Lee accepts bookings via a range of smartphone apps, via the web or by calling our 24-hour call centre +44 (0)844 556 0706. Payment options include credit card, PayPal (web only) and cash.
Addison Lee offer complimentary meet and greet at airports and can organise special trips or tours via the Addison Lee Travel Desk. For all taxi and chauffeur services.
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Kevin from Addison Lee clearly is the big wig in this company! Which is a shame because as a result of his actions, I will never use this company again. I called to complain about Kevin and they put me straight back through to him!! They are completely incompetent! We have been customers for over 7 years and today Kevin has destroyed any trust or confidence in this company. Addison Lee are...more
I took a cab from Paddington to Stansted airport 2 days ago. The service provided is ok..nothing special!
The driver wasn't good at speaking English and once we arrived at the airport he took all my luggages and left them on the sidewalk while I was still inside the car taking the money to pay him.It looked like he was in a hurry!
Although he was supposed to help me to carry my luggages, he...more
On time, reliable, professional and clean cars.
What else do you want??
PS: You can book them on the phone or online, very easy and effective!more
Have been using them for a few years now and their service is really top notch. Driver is always on time and app works perfectly. You can really rely on them. Prices are definetly reasonable and makes it worth it when crossing london. Its also nice to know that its a fixed fee and the driver isnt going to take you on a ride.
Cars are clean and drivers presentable and generally don't talk too...more
The service they provide is good but what's with the insane price rises?
A journey I've taken a number of times was £12 a couple of years ago and it's now £20. You can get a black cab for £12 and Keen Group charge even less.
If money was no object then I'd use Add Lee.
But it is.
So I don't.more