All London buses and Docklands Light Railway (DLR) trains are wheelchair accessible and there are various facilities and services for disabled travellers on all modes of public transport in London.
We have integrated access information in our Getting Around and Travel to London sections. Read our pages on your chosen mode of transport for accessibility information, including Tube, buses, local trains, the DLR, taxis, trams and London's new cable car.
Fares and Discounts
If you are over 60, or disabled traveller, you may be entitled to a discounted fare.
All wheelchair and mobility scooter users travel free on buses and trams. Companions and carers have to pay for their travel.
If you have a Disabled Persons Railcard (UK residents only), you can load it onto your Oyster, for a third off most fares. Alternatively, you can receive a third off the price of a Travelcard. Find out more on Disabled Persons Railcard website.
If you don't have a Disabled Persons Railcard but are travelling on National Rail services, you may be eligible for a concessionary fare in some cases. Find out more on the National Rail website.
Disabled Londoners and Londoners over 60 years old may be eligible for free travel on public transport with a Freedom Pass. Find out more on the Freedom Pass website.
For London residents who don't qualify for a Freedom Pass, there may be other discounts available. Check the Transport for London guide to adult discounts and concessions.
Staff assistance to help you board the train and be met at your destination is available at Tube and Overground stations. You do not need to book travel assistance in advance, although you can book it via the Travel Assist service.
If you require assistance on National Rail train services, you should book at least 24 hours in advance. The contact numbers for train services can be found on the National Rail website.
You can also complete a Travel Assist card to help communicate your needs to TfL staff. Find out more about the help available from TfL staff.