Access and Mobility Equipment and Services

You can hire, buy and repair a variety of equipment, such as wheelchairs and hearing aids, and employ personal assistants in London.

For local advice, contact the disability organisation of the borough in which you are staying. More information and lists of suppliers are also available on the following:

Accessible Healthcare

If you are in need of healthcare during your stay, most NHS and private venues should have disabled access. Visit the Inclusive London website for comprehensive access information on your nearest healthcare providers.

Hearing Aid Repair

The NHS will repair hearing aids issued by the NHS. Visitors from outside the UK can have their hearing aid repaired by a private dispenser.

To find your nearest dispenser, visit the Action on Hearing Loss search page, or look for your local Hidden Hearing store

Wheelchairs and Equipment: Hire, Sale and Repair

There are many good providers of wheelchairs and other mobility equipment in London. Try GBL Wheelchair Warehouse, which is run by wheelchair users and provides and repairs wheelchairs, scooters and other mobility products. It also supplies mobility equipment, such as swivel seats and walkers.

Direct Mobility also specialises in the short-term hire and sale of mobility equipment. This includes wheelchairs (manual and electric), scooters and walking aids. It also sells or rents seating, sleeping, toilet and bath aids.

For a comprehensive list of hire, sale and repair outlets, take a look at this guide from the Disabled Living Foundation. 

Shopmobility

Local Shopmobility schemes provide mobility equipment (such as scooters, manual wheelchairs and powered wheelchairs) at shopping centres. Some schemes charge and others are free, but it's always recommended that you contact them in advance. Visit the Shopmobility website

Personal Assistants

Many tourist attractions offer free or discounted entry for assistants. If you require private care during your stay in London there are a number of agencies that can supply personal assistants for the duration of your stay. 

Hartwig Care provides personal assistants on a short-term and long-term basis. Visit the Hartwig Care website

Independent Living Alternatives (ILA) provides information and support for disabled people in relation to personal assistance. Its services include a support and information service for people who wish to recruit and employ their own PAs. For further information, see the ILA website

More Ideas

  • Accessible London

    Guide to London's accessibility for people with disabilities and access requirements. Includes attractions and hotels

  • Find an Accessible Toilet in London

    Accessible toilets are available at many London restaurants, pubs, shopping areas, hotels, museums and attractions

  • Accessible London: Links and Resources

    There are many sources of information for people with disabilities visiting London. Here are some links to get you started

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