The Crystal


The Crystal exhibition features interactive exhibits, films, and animations, allowing visitors to explore a range of issues including city trends, urban planning, smart buildings, safety and security, energy, water, healthy lifestyles, environment, and mobility. The urban planning exhibition also features case studies from cities around the world sharing innovative ideas, and the ‘Future Life’ theatre invites you to imagine how cities might look in 2050.

This content has been supplied by The Crystal

Venue Details & Map

The Crystal

Royal Victoria Docks
E16 1BW
+44 (0)207 055 6400
Public transport:
Royal Victoria Station (Zone 3) on the Docklands Light Railway (DLR) is a three-minute walk away from The Crystal.
Book a taxi on +44 (0)844 556 0706 or with London's biggest car service app


Accessible Bathroom Facilities
Bathrooms available with emergency call system
Designated wheelchair accessible public toilet
Some toilets with handrails
Accessible Venue Facilities
Level access, ramp or lift to dining area
Level access, ramp or lift to restaurant or cafe
Level access, ramp or lift to the lounge
Level access, ramp or lift to the shop
Accessible Communication Facilities
Audible alarm system
Clear signage (colour contrast, large letters or pictograms)
Films or information touch screens have visual/audible subtitles
Hearing loop system
Information available in audio format
Information available in large print
Accessible Venue Facilities
Assistance dogs welcome
Emergency evacuation procedures for guests with disabilities
Special dietary requirements catered for
Staff available to assist
Staff disability awareness trained
Wheelchairs available free of charge
Access into the Building
Assisted wheelchair access
Automatic doors
Flat routes from parking area to entrance
Ramps from parking area to entrance
Ramps with handrails to entrance
Steps from parking area to entrance
Steps with handrails to entrance
Additional Accessible Facilities
Accessible baby changing rooms
Level access, ramp or lift from entrance to reception
Level access, ramp or lift to garden
Level access, ramp or lift to information point
Level access, ramp or lift to ticket issuing point
Low payment counters
Low reception or information counters
Portable chip and pin machines
Accessible Parking Facilities
Blue badge parking available
Designated disabled parking available within fifty metres of main entrance
Public car park available within two hundred metres of main entrance
Access Inside Building Facilities
Accessible lift
All routes suitable for limited mobility users
All routes suitable for pushchairs or prams
All routes suitable for wheelchair users
All routes with tactile features for visually impaired users
Effective lighting throughout for visually impaired users
Lift buttons with raised numbers or letters
Ramps within building
Seating for limited mobility users along routes
Steps with handrail within building
Steps within building
Attraction Facilities
Audio commentary available
Gift shop
Patron toilets
Public toilets
Tours available in German
Booking Facilities
Advance booking only
Cancellation policy
Coach parties accepted
Group bookings accepted
Catering Facilities
Event catering
Food shop
Halal options on menu
Kosher options on menu
Nut-free option on menu
Outdoor dining / Beer garden
Picnic site
Private Dining
Set price menu
Vegetarian options on menu
Event Facilities
In house AV available
Available for wedding receptions
Breakout Rooms
Business centre
Offers charity rates
Conference rooms / Meeting rooms
Event facilities
Licenced for civil marriages
Civil Partnership licence held
Raked or tiered seating offered
Trade vehicle access
Venue can display vehicles inside
Wedding service
General Facilities
Guest lounge
Internet access
Luggage storage
On-site coach parking
On site parking
Good views
Secure cycle storage
Wi-Fi access
Payment Facilities
Credit cards accepted
Debit cards accepted
Group rates available
Repeat visits

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