Claridge's

A stay at Claridges is like going into another world! Certainly worth pushing the boat out for a one off experience! A real sense of history and glamour.

Fabulous service. We were given a mini tour of the hotel on when being shown to our room and offered complimentary glasses of champagne. Where else do you see a sofa in the lift?

We recently stayed at Claridges whilst a friend of mine stayed at another local 5* hotel and in comparision I feel we were ripped off! Just the basic things you'd expect from 5* hotel now days like decent tv, internet access, video access weren't working in our room, whilst my friend was enjoying all this and a amazing view over Hyde Park for a fraction of the cost.

I also had the problem of been charged £50 a day for parking which I didn't even have a car at the hotel and have not been able to get a refund for.

This hotel has had it's day and although the service and decor are still amazing it just doesn't cut it with a modern day hotel.

I say never judge a hotel by how it treats some of its guests, but rather by how it treats all of its guests. At the weekend i am far from being the suited and booted creature that I am during the week, and yet the welcome that we received from Claridges was top drawer in every respect. The staff had a real sense of humour and genuine warmth. knowing how to deal with people the way that they do is not something that can be learned by rote.

This is a real 5 star hotel. Not some upstart. The staff are attentive and truly professional. i would guess that many of them have worked there for many years judging by the pride that they quite clearly take in their place of work.

Claridges is now firmly at the top of my list of places to stay and to recommend. This particular stay wasnt without small hitches, but the manner in which they dealt with these is a true mark of the quality of this establishment..