London is a major travel gateway, so as well as information on London, tourist information centres can provide information about England, Scotland, Wales, Ireland and most countries worldwide. It's also well worth picking up a copy of London Planner, Visit London and VisitBritain's free monthly guide to what's on in the capital.
See below for an interactive map of London's Tourist Information Centres and London Ambassadors.
Tourist Information Centres (TICs)
read the transcript
London's primary Tourist Information Centre is:
Britain and London Visitor Centre (BLVC).
1 Lower Regent St, SW1 4XT
Tube: Piccadilly Circus
Tel: +44 (0)8701 566 366 (08701 LONDON)
Contact by email
Opening hours:
- Monday: 9.30am - 6pm (Oct - Mar)
- Monday: 9.30am - 6.30pm (Apr - Sep)
- Tuesday - Friday: 9am - 6pm (Oct - Mar)
- Tuesday - Friday: 9am - 6.30pm (Apr - Sep)
- Saturday: 10am - 4pm (Oct - May)
- Saturday: 9am - 5pm (Jun - Sep)
- Sunday: 10am - 4pm
- Public holidays: 10am - 4pm
- Closed on 25 and 26 Dec and 1 Jan
Download BLVC information sheet (226 KB)
BLVC is operated by VisitBritain and is a one-stop-shop for visitors to London and Britain. The tourist information centre provides free information, travel and destination advice and itinerary planning by the highly trained information staff, in at least 8 different languages.
The centre includes a Thomas Cook exchange service (don't forget to download your special offer voucher from our Thomas Cook page). You also can redeem London Pass vouchers and purchase Transport for London Travelcards. The BLVC's other commercial services include a travel agent, ticket agent, VAT refunds and a souvenir shop. Plus, you can access the web in the internet lounge and pick up your free copy of London Planner!
Tourist Information and Currency Exchange at Thomas Cook
Thomas Cook offers a unique service at 9 of its London stores as well as the Britain and London Visitors Centre, combining currency exchange and tourist information under one roof. The 9 stores are conveniently located in London so you won't have to travel far to get the information you need plus you'll get a a great currency exchange deal.
Find out more about Thomas Cook's service and don't forget to download your free voucher for an exclusive rate on commission-free currency exchange.
London Ambassadors
If you need some tourist information when you're out and about in London, look out for the London Ambassadors. Over 200 existing community wardens, rangers and city guardians have been given special knowledge to help you get the best from your trip to London.
You'll find them on the streets, travel centres and at Heathrow Airport, wearing a badge with the Visit London logo and "i" for information. If you need pointing in the right direction or want to know where the fun is happening, the London Ambassadors will be happy to help you.
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