The Berkeley

Nous y sommes allé un week end du vendredi au dimanche.

Arrivée en grande pompe: groom, accueil par 3 personnes du l hotel. Puis au moment de confirmer la réservation.... Problème. Ils ne trouvent pas nos noms. Oups!!! Mon anglais étant très limité, je leur demande de parler en français. Et la surprise, personnes ne parle français.... Il y a là quelque chose d improbable pour un hotel polyglotte. Bref, on trouve enfin notre réservation. Le décors est à la hauteur de nos attentes. La piscine et la salle de sport sont accessibles et tout est offert (jus de fruit frais, produits hydratants pour le corps et cheveux...).

Mais le must: Le petit déjeuner: (la personne à l accueil très gentille et qui speak french!!!) un buffet magnifique, on trouve tout: fruits frais en jus, en morceaux, en entier. Du poissons, des oeufs cuits dans toutes les manières, les céréales en petites coupelles. On fait son propre mueslï. C est franchement génial.

Il faut vraiment le vivre une fois dans sa vie, meme si c est un peut cher.

Having spent some time to find a nice hotel in central London near Hyde Park - the Berkeley was a BIG mistake. I would have expected better for over GBP 300 a night !

The room itself was old and run down with a thread bare sofa and old bed.

The food was unbelievably poor for the price - for a chicken curry priced at over GBP 25, I would expect the best, not a tasteless microwave meal.

DO NOT STAY AT THIS HOTEL - IT IS TRASH !!!

I stayed with my wife and children earlier this month. I had seen the rather negative reviews on trip advisor and was a little concerned. I had no reason to be at all.

We arrived by taxi,the door staff whisked away our cases and we entered the hotel. The public rooms are not large or grand but pure understated luxury.That is a phrase that in my view would sum up the hotel.Check in was efficient ,given a complimentary drink and then shown to our rooms.

We had 2 interconnecting rooms which where well appointed with excellent bathrooms.There where little presents, cookies and drinks for the kids in the room which was a nice touch. Lovely towels, toiletaries, linen, as one would expect.

We ate in Petrus the first night and had the taster menu which was fantastic the only word of warning was we had the taster wine. 8 glasses later I can only vaugly recall the pudding. Somebody did say " you didnt have to drink them all" but hay!

Breakfast was very good cold buffet hot served at the table. The quality of the ingredients was apparent.

The second night we ate in the Boxwood Cafe. this too was very good. We again had the taster menu and the wine waiter was exceptionally good.The kids meals where a very good. My youngest said the pudding was the best part of London!

I have seen some negative comments about the staff. All i saw was a very helpful team from the moment we arrived to the moment we left. We are not the typical guests at a 5 star hotel with our 4 children etc. but where made to feel welcome and looked after very welll.

overall a lovely quitly sedate luxury hotel that i would love to stay at again.