London Marriott Hotel Grosvenor Square

This is a great hotel in a fabulous location.

All the staff were exceptionally polite and helpful from the moment out taxi arrived to the moment we left; they took the trouble to make us feel special.

The hotel is beautifully maintained and absolutely spotless with great attention to detail.

We dined in the Maze Grill, on site and had a wonderful meal. OK, it's basically steak, but well prepared and the starters and desserts were exceptional with attentive and discreet service.

The rooms are a little small and the walls maybe a little thin, but this was only a problem when the couple in the next room had a blazing row!

Just a short walk from the hotel is the designer shops on New Bond Street or the more affordable ones of Oxford Street. The square itself is a haven of peace and nice to walk around and have your photo taken with Eisenhower!

Can't recommend it enough.

Location of this hotel is the real winner on why you would choose to stay here. It is located just off Oxford St. where any shopper would be at home, with all the other great London shopping areas along with Piccadilly Circus within 30-45 mins walk, if you don’t get caught up sight seeing en-route. Bond St underground station is also only 5 mins walk so access to places further a field via the underground like the London Eye is all accessible from this hotel.

Hotel service upon arrival was pleasant and friendly with some good advice given by the concierge on London sights. Room itself was small given previous Marriott hotels I’ve stayed at, though this is probably due to the age thus layout of the building, therefore cannot be compared to say the new build hotels in the US I’ve stayed at. Apart from the size the room had all the amenities you would expect at a Marriott and was very comfortable.

We didn’t get the chance to try any of the hotel restaurants but recommend you find a nice restaurant on St Christopher’s Place which is a quiet haven from the Oxford St. bustle. We also loved the trendy steak house named Gaucho near Tower Bridge which was pricey but worth it!

Overall, a great hotel for any London sightseer or shopper!

This is an appalling hotel, does not live up to marriott standards, was very disappointed. Had reserved a club room. When arrived at 10pm there was a function on with very loud music. All the club rooms are on first floor. The club room was extremely small, no bath in bathroom, no room around bed to move. The music from downstairs was very loud. We returned to reception immediately. We had to downgrade to a room on an upper floor. This room had not been refurbished since the 70s or 80s. We also tried to book dinnner in either the Maze restaurant or Maze grill for sat night. We were told both were booked out. We couldnt have dinner in the hotel restaurant even though we were residents!!!! On the saturday we returned to the room at 2:30pm and the housekeeping had not yet attended the room. We had to ring for the room to be cleaned, We ordered two sandwiches for room service which were soggy and very unappetising and were charged 40 ponds sterling. We ordered breakfast to the room, we got pancakes, juice and tea, 44 pounds sterling!!! On departure they tried to charge us for the original club room that we never stayed in for an extortionate amount of money. Usually marriott hotels are a safe bet, but definitely DO NOT STAY AT MARRIOTT GROSVENOR LONDON!!!!!