The Trafalgar

L'hotel est idéalement placé et le design est superbe!

Le restaurant situé au sous sol est très bien, autant pour le succulent petit déjeuner que pour le repas du soir. Le bar situé au RdC est très tendance.

Les chambres sont très spacieuses et décorées avec beaucoup de goût.

Le personnel est très agréable.

L'hotel est situé en face de la National Gallery of Art qu'il ne faut évidemment pas manquer!

I recently stayed at the Trafalgar Hilton on business.

My driver had some difficulty finding this hotel, because the building only has a "The Trafalgar" sign on the outside.

One enters from a small side street across from Trafalgar Square.

Tthe majority of the first floor is occupied by a large bar.

Check in is a little clumsy; a couple of desks in the corner of the room. I am a Hilton Honors member with an established profile as a non smoker. I had asked for a room on one of the top floors because I had been warned that the bar can get noisy and the noise can carry. I was given a room on a top floor, but it was a smoking room. I promptly asked for a different room and was told the only availability was on the first floor. I reluctantly accepted. My room was above the bar, and on the main street side. The noise at night was loud enough to wake you.

In general I found the staff to be polite but cool. The uniform is black and the greeting at the door when entering the hotel was cold.

I was disappointed with the hotel. The bar, a boubon bar, even by London standards is expensive ($15e for a shot of good bourbon).

The location is good, but I found the general charm, and courtesy of the staff to be lacking.

I would suggest investigating some other choices.

Not the usual hilton welome, random people at computers in the bar!!! Struggling along with other guests to find reception, we were directed to these random people, who didn't seem to give a dam about anyone or anything. There was no politness, they seemed on aotomatic pilot, just dishing out rooms quickly.

On opening our room door though was a delight! Oversized throughout with deluxe facilities. But, the bins were not a pretty sight, the thought of going back down to the bar to inform them of our situation was not a option. It's very public knowledge to everyone arround what your room number is, AND what your business is.

The hotel is central for everywhere, extremely clean and modern.

When checking out, we had £12 added to our bill, when asked what this was, we were told that every time we open the mini bar door you get charged, even to keep your water in there!

They need to sort this unfrindly attitude out, we have stayed at quite a lot of hilton hotels, never experienced anything like this!