Vinopolis

The self-guided "museum" tour is underwhelming. There are displays based on different wine-producing areas of the world. These are instructive only to someone new to wine. The tastings are fine but if that's your thing, better to go to a vineyard or even a liquor store having a tasting - you'd get more enthusiasm and information about the wine. Some of the tasting counters have corporate sponsors. I will say that the Bombay Sapphire gin bar made two of the best gosh-darn cocktails I've ever had.

I would recommend this attraction to someone who did not have to pay for it him/herself. If you are determined to go, look for coupons on lastminute.co.uk. You might consider spending your time and money at the very good affiliated restaurant Cantina Vinopolis instead.

Unfortunately I can't comment on the experience itself. Despite taking our money for a wine experience (through last minute.com) Vinopolis have consistently failed to supply the required voucher for admission. After much effort on the telephone we have been promised that they are 'in the post' on multiple occasions, but they have never turned up.

Terrible customer service from both Vinopolis and last minute.com - they have had our money for a month and failed to provide the ordered service. they've also failed to provide proper explainations of why it is so difficult to deliver a simple piece of paper.

It's a shame because the greatest experience in the world will never make up for such shoddy treatment before even getting to the venue.

Don't order Vinopolis through last minute.com, it's not a saving when it takes umpteen phone calls and a lot of time and effort to get the product you ordered. Especially when they have your money already in their bank account. If this is typical of Vinopolis' customer service attitude I would think twice about using them at all.