The Courthouse Double Tree by Hilton

My boyfriend booked this hotel as a surprise for my birthday last year, so I didnt know anything until we arrived !!

The hotel is lovely and the old cells in the bar are a great touch.

Plus the basement pool is just what i needed after a day of shopping !

I loved every minuet of my stay and cant wait to go again.

Thank you very much for your review, I'm glad you've enjoyed your stay with us. I will share this review with my team as I’m sure they will be please to hear your feedback.

I would like to take this opportunity to thank you for staying with us and look forward to welcoming you back to The Courthouse Doubletree By Hilton in the near future.

Best Regards,

Raphael Herzog

Thank you for taking the time to complete a review, I am writing following your stay with us

to apologize for the challenges you’ve experienced during your stay with us.

I'm really sorry to hear that you had a bad experience at breakfast and this not up to our standards, I've discussed it with my Executive Chef and Food and Beverage Manager and re training in this area has been highlighted as a priority in order to improve the quality of food and service.

In regards to the room and the maid entering without knocking , I'm really sorry about that and I would be grateful if you could give me the date and the room number in order for me to investigate as I want to make sure this does not happen again. Our standard is to knock 2 times and the staff need to announce their department.

Once again, please accept my apology and I would like to take this opportunity to thank you for your feedback.

I look forward to welcoming you back to The Courthouse Doubletree By Hilton in the near future and I will personally make sure that you will have a fantastic stay with us

Best Regards,

Raphael Herzog

General Manager