The Courthouse Doubletree by Hilton

My boyfriend booked this hotel as a surprise for my birthday last year, so I didnt know anything until we arrived !!

The hotel is lovely and the old cells in the bar are a great touch.

Plus the basement pool is just what i needed after a day of shopping !

I loved every minuet of my stay and cant wait to go again.

Thank you for taking the time to complete a review on Tripadvisor.

I would also like to thank you for your positive comments in relation to your stay with us and we are delighted that you have recognised our staffs for the outstanding customer service you received during your stay . Your comments have been passed to the relevant departments as I know they will be encouraged by your remarks.

I would like to take this opportunity to thank you for staying with us and look forward to welcoming you back to The Courthouse Doubletree By Hilton in the near future

Best Regards,

Thank you very much for taking the time to give us your feedback on Tripadvisor.

I'm glad that you have enjoyed your stay in overall and I will share your comments with my team.

I do appreciate your positive comments on the breakfast and the service you’ve received by our concierge team. My team will certainly be encourage by your feedback.

In regards to the challenges you've experienced with your room and the carpet, please be reassure that I have spoken to my Executive Housekeeper order to look at the shortfall in the service and retrain some member of our team. Please note as well that the crème color carpet is part of our cleaning schedule however we will reinforce that in order to avoid reoccurrence of this problem

Once again thank you for staying with us and I hope to see you back soon at the Courthouse Doubletree by Hilton

Best regards,