Number Sixteen

The room, and hotel in general, is cleverly decorated, and has great attention to details. Like stepping into an interior magazine. Fantastic bathroom, and lovely little chocholate boxes are nice touches.

The breakfast was very good indeed, althoug the small breakfast lounge was pretty cramped, and we had to argue over whether it was included or not (it was).

The location is not particularly interesting, and it is overpriced (unless you can get a good deal). The self service bar is amusing, but surprisingly expencive for a self service feature.

The staff in the reception were flat out unfriendly, and are the sole reason why I will not return to this hotel anytime soon.

This is a beautiful town house hotel situated a few minutes walk from South Kensington underground station and 10 mins walk to the King's Road, SW3. When we checked in we were told we had been upgraded to a luxury double (we had booked a superior double). We were initially concerned as the room (room 12) was on the ground floor, very close to the public areas/bar. When we called Reception to ask if we could be moved, they acted quickly and showed us a room in the lower ground floor/basement. However, we decided to stay in the other room, as we preferred the decor and the view of the garden. One word of warning, the rooms are small and for the price you pay you don't get too much space. However this is a smart area of London and the price for the overall quality of hotel is, in our opinion, still good. The hotel is beautifully decorated (contemporary meets English country cottage) and the public areas are very comfortable. The hotel has a very homely feel and the staff were extremely friendly and accommodating. The only minor complaint we would have is the breakfast. Service was a little slow and the amount of food and selection was a little limited. Although we only stayed one night, we would definitely return to this gem of a hotel. The hotel had a beautiful garden, and it would certainly be a lovely place to re-visit in the summer when the garden could be used. It is truly an oasis amidst the usual hustle and bustle of London.

The hotel itself is undeniably elegant, it is in convenient location, the room was comfortable, the bathroom good and the reception staff helpful. On the other hand, the service at breakfast was non-existent: we had to go and fetch someone to bring tea and coffee - not what you expect from a hotel charging over L200 a night. Overall, we were rather disappointed, particularly as we had been looking forward to staying there.