The Dorchester

Dies war eine wirkliche 5-Sterne-Erfahrung, aber im klassischen Sinn. Es fuhlt sich vielleicht fur jungere Reisende (Herr und Frau Angesagte Hotels) etwas zu sehr nach der "Alten Welt" an. Aber fur Leute, die klassische/altere Hotels mogen, stellt dieses Hotel einen Richtwert dar.

Es ist grossartig gelegen, die Ausstattung ist auf sehr hohem Standard (dies ist keines der alternden 5-Sterne-Hotels, die es in London ja auch gibt), klassischer Stil (dicke Teppiche, Samttapeten, weisses Marmorbadezimmer etc.).

Im Erdgeschoss ist eine richtig schone luxuriose Lounge (in diesem Bereich wechselt viel Geld die Besitzer!). Donatella Versace lief am einen Tag an mir vorbei, und am nachsten Celine Dion. Die Bar ist etwas klein.

Es birgt eine Anzahl fantastischer Restaurants inklusive des China Tang (eines der besten Chinarestaurants in London).

Ausgezeichneter Service - der Conciergeservice ist so ziemlich der Beste in London (besorgte mir an einem belebten Freitagabend eine Reservierung im Woolsley).

Sie werden es vielleicht nicht lieben, aber hassen werden Sie es mit Sicherheit nicht!

Booked room direct with hotel, no problems encountered on arrival greeted and shown to upgraded room which was outstanding, however my daughter was in an executive suite and we would have preferred her large bathroom, but our room was more individual.

Staff were pleasant and helpful at all times, breakfast yummy try the white pudding delicious on the whole we would definately stay again

stayed at the dorchester on 31st october for 2 nights with my husband and 2 yr old daughter and i will make it brief.The room was gorgeous really classy and old style decorated but super massive marble bathrooms, with excellent floris toiletries, although we had a few niggles with the room the sound system didnt work very well and was too loud so you also couldnt turn it down so you had to leave it switched off, so told the front desk a few times and it took them 3 hrs before anyone appered to fix it, although they didnt they just switched the speakers off so we only had sound from the tv and not the sound in the bathroom and our lobby?

the promenade is lovely and spotless with loads of staff but very slow in parts and it sometimes was very hard to get a table here as lots of people not booked into the hotel would while there afternoons here at the promenade which was a problem for us as if we wanted a drink to celebrate our 10yrs wedding anniversary we had to try for a table here as our daughter wasnt allowed in the bar. Also at breakfast although very nice was slow and had to ask about 4-5 people and wait around 20 mins before we would get a highchair?

During our stay here our daughter hurt her arm and was screaming in pain with it but they said they couldnt help so i had to get a taxi there and back to a chemist somewhere in london on saturady night just to get calpol childrens paracetamol they said they couldnt get this for me?

overall the hotel is good but the service is not great at all, well not 5 stars anyway andit is also a little impersonal i think if they can sort out some of the niggles then they would truly be deserving of there 5 stars but when you pay 300 pounds + a night you expect a lot more than this.

I would try somewhere else next time, and having stayed at the chesterfield and the milestone these hotels were far better in service standards so the dorchester could learn from these hotels!!!