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Maps, Brochures and Tourist Information
Find everything you need to plan your trip on visitlondon.com, the official London website. Here you can download free London maps and guides: transport maps of London, the latest London Planner and the Welcome to London Guide. We do not mail out printed maps and guides as all our London guides, news, editorial and listings are available for free online.
Travel and Transport in London
If you have questions about travelling in London, including Oyster cards, ticket prices, journey planning, booking a taxi and the congestion charge, please visit the Transport for London website call 0343 222 1234 or Textphone 020 7918 3015.
See Where to Stay to search accommodation and book online. Accommodation booking on visitlondon.com is provided by the official hotels.london website powered by bookings.com.
Update Information About Your Business or Tell Us About Events (Listings) in London
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If you have booked with visitlondon.com and need help, please use the contact details found on your email confirmation. For more information, see Booking with visitlondon.com: Frequently Asked Questions.
Group Travel and Travel Trade
Due to the high level of enquiries we receive, we are unable to respond to individual requests for help with course work. Please feel free to use any of the information available on londonandpartners.com for your school or college projects. For more information about studying in London, please see studylondon.ac.uk.
Comments, Problems and Complaints
- To provide feedback about London in general, please see london.gov.uk/contact-us
- To report lost property or give feedback about London travel and transport contact Transport for London
- To provide feedback about London hotels, attractions and businesses please contact the business directly
- If you have a problem with your accommodation booking or tickets, please use the contact details on your booking confirmation email
Please note that we are unable to reply to individual tourist information requests by letter, phone or email.