The Landmark London



With a five-red-star rating, The Landmark London ranks among the finest of the Capital's leading luxury hotels. With its own distinctive style and ambience, it combines classic british elegance and grandeur with the deluxe facilities demanded by today's discerning travellers.
Encompassing some of the largest guest rooms in London, all rooms boast beautiful Italian marble en suites, interactive television systems with e-mail and high-speed internet access, laptop safes and air-conditioning.
Ten Conference and Banqueting rooms, cater for parties of 20 to 500. Most offer natural daylight, original design features and high ceilings.
Situated beneath the soaring eight-storey atrium, and offering classic cuisine, is the spectacular Winter Garden. For a more informal setting, the classically English Cellars Bar and Restaurant provides traditional English food, beers, wines and cocktails. The newly launched Mirror Bar with its sumptious decor offers guests a unique setting for cocktails and drinks.
The Health Club & Spa provides sheer opulence in health and fitness service and facilities, with a 15-metre swimming pool, fully-equipped gymnasium, spa, saunas and steam rooms. For pure luxury and pampering, ESPA beauty treatments and massages are available.
Related Categories
| Children | Facilities for children Children welcome |
|---|---|
| Bookable product facilities | Colour television in all bedrooms Hairdryer in all bedrooms Modem point in all bedrooms Radio in all bedrooms Telephone in all bedrooms |
| Parking & transport | Car parking On site parking |
| Provider features | In town/city centre Of historic, literary or architectural interest |
| Catering | Bar Serve breakfast Serve evening meal Serve lunch Room service Caters for vegetarians |
| Leisure facilities | Gym Health/fitness/beauty facilities Indoor pool Jacuzzi Sauna Swimming pool |
| Provider facilities | Air conditioning throughout Business facilities Central heating throughout Coach parties accepted Conference facilities Licenced for civil marriages Evening entertainment Event venue Garden/patio for guests' use Separate guests' lounge Ironing facilities Laundry service Lift Foreign languages spoken Night porter Public telephone Stag/hen parties welcome Available for wedding receptions |
| Booking and payment details | American Express accepted Delta accepted Diners Club accepted Euros accepted MasterCard accepted Sterling travellers' cheques accepted Maestro accepted Visa accepted |
| Target markets | Gay friendly Green/environmentally friendly |
Visit London review of The Landmark London

A superbly lavish 5 star hotel in the heart of Marylebone, The London Landmark has some of London's largest hotel rooms. As well as a state-of-the-art spa and health club you'll find the 2 Rosette Winter Garden Restaurant, which is decorated with indoor giant palm trees, very opulent!
Latest 5 reviews of The Landmark London
Who says the Landmark has poor service?
I am really perplexed by the reviews that rate poorly the Landmark due to inefficient service. In my experience everyone was extremely polite, helpful, respectful and considerate, as anyone would expect of an old-fashioned 5-star hotel.
In my opinion, the Landmark is one of the best 5-star choices in London. Firstly, it tends to be less expensive than hotels of its caliber, especially if booked through agencies eg lastminute.
Secondly, it is practically attached to a tube station and even has a shelter over of the crossing of the road to the station so that one does not get wet by the rain.
Thirdly, it is only a 10-minute ride from Paddington, and thus great for the Heathrow Express.
Lastly and most importantly it has the BIGGEST standard rooms I have ever seen in a city hotel. Most executive suites in places like Claridges, for instance, are smaller.
The only problem I had was with internet connectivity. There is wireless only mon-fri, the business centre consists of one computer and is extremely overpiced.
But that is all, really. The Landmark is a great place to stay, if you like traditional luxury, in its full golden, palm-tree, thick carpet, Middle-Eastern and Japanese tourist grandeur.
never again,the experinece was terrible
My experience was terrible
Stayed just one nights and never again. Overpriced everywhere specially food, breakfast with very slow service L25 !!!.
Beautiful hotel, awful service
The Landmark is a beautiful hotel in a very convenient setting (handy for the Heathrow Express, shopping in cute Marylebone, Regent's Park, Bond Street, etc) so I was really looking forward to my stay. On arrival I wasn't disappointed, check-in was quick and painless (although they got my name wrong on the check-in forms & on the welcome note in my room), and the room was great. Our room was large & comfortable, with a great bathroom, overlooking the enclosed central courtyard (Winter Garden restaurant), and we were pleased by our complimentary bottle of champagne on arrival.
The problems didn't really start until we went to the restaurant. The food for dinner was wonderful, but they took a long time to take our order and service was slow. My food had a lump of metal in it, and they offered to replace my meal but I declined, so they did not charge for it. The breakfast buffet was a real smorgasbord, with something for everyone, but the service was ridiculously slow and there were a few silly mistakes - one of the guests at our table ordered a vegetarian omelette and specifically said she didn't want any meat on her plate. Her hot breakfast was delivered well after everyone else's... with bacon! When she sent it back they just removed the bacon from the plate and sent it straight back out again, which is extraordinary.
We had to ask for the table to be cleared after our first course, and then had to ask for clean cutlery when our hot breakfast arrived, then when we wanted the bill we were ignored by staff for a good ten minutes.
The hotel was lovely, and when we got our food it was lovely, but the service in the restaurant was very disappointing and really let the rest of the hotel down.
Ok for a short stay,but not very special
The Landmark hotel has a great atrium where you can have your breakfast and/or dinner. But be aware: the prices of a breakfast is about 25 Pounds, and the buffet is average.
The rooms are spacious (for London rooms), the staff is polite but a little bit reserved.
I found it disappointing that there was not enough warm water at 8.00AM when taking a shower. Apparently the warm water facilities are not sufficient when multiple people are taking a shower a the same time.
Awful service - they simply don't care
I booked a one night stay at the Landmark through the Leading Hotels of the World service through my membership there as a special celebration, and contacted the hotel in advance to check details. My first contacts were by (repeated) emails, to which I received an "out of office" auto-response, which seemed rather strange. So I phoned and due to the nature of my enquiry they said that they would call me back. They didn't (twice) and I eventually wrote - again, no response. All I could do was cancel and we chose to stay elsewhere. The hotel is supposed to be 5 star but the service is quite awful - and this seems to be a recurring view that I've now read in other reviews. I've written again as a matter of principle and received some kind of holding reply, but this was weeks ago and I still have not received a proper response. My conclusion: don't bother; even in London you will find better levels of service at this price.
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Prices and Booking for The Landmark London
Prices:
| Double with ensuite bathroom: | From £528.75 per room per night, room only |
|---|---|
| Twin with ensuite bathroom: | From £681.50 per room per night, room only |
| Suite: | From £600.00 per room per night, room only |
Location Information The Landmark London
| Address: | 222 Marylebone Road, London London NW1 6JQ |
|---|---|
| Telephone: | +44 (0)20 7631 8000 |
| Fax: | +44 (0)20 7631 8080 |
| Website: | www.landmarklondon.co.uk |
| Public transport: | Marylebone - 0.1 miles Located directly across from Marylebone Station, and a short walk from Baker Street Station. |
| By road: | A40 - located on the A40 opposite Marylebone Station. |
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