Wyndham Grand London Chelsea Harbour

I can't stand hotels where you're treated as nothing more than a number, and thankfully that wasn't the case here. I walked in, not dressed for the occasion I must admit. Someone had tripped and spilt coffee down my suit whilst I was actually trying to find this place. Not a problem, said the receptionist, whilst he was checking me in. He said that if I came back shortly with my suit, it would be drycleaned for the next morning, free of charge.

The hotel looked impressive from the outside, in a modern and secure complex. It was just as impressive from the inside. Every detail finished to the Nth degree. My suite (There were no "rooms" in the traditional sense, it's a suite-only hotel) was a marina-view, and was as impressive as it sounds. The only thing I could be disappointed in was myself, for the fact that I didn't go down and have a walk around the marina.

The restaurant was maybe a little OTT, but as a fan of all things extraneous, I was impressed. I was given the option of sitting on the balcony with my meal, which I decided to take. Quite often, I find that staff in restaurants at hotels are too embroiled in coversations between themselves, and are leaving me waiting at the table for my drink or to take my order. This wasn't the case here; the staff seemed to go out of their way to cater for my needs (I have some strict dietary requirements because of my many food allergies).

After my meal, I decided it would be time to get into bed, because I had a busy day ahead the next day. My bed was very comfortable. The only complaint I do have about the room is the poor proximity of power sockets to the bed. I could barely reach my bed with my laptop's power cable. I put my shoes out to be shined (As this service is complimentary).

The next morning, I'd overslept and didn't have time to go for breakfast. The staff at the desk, before checking me out, went to the trouble of arranging a car to take me to my destination.

Certainly a 5 star hotel, but there are maybe one or two niggling things about it which prevent me from choosing "Excellent."

The receptionist was polite and quickly checked us in, and even took us to the 3rd floor to show us our room, and showed us where the mini bar was and coffee cupboard!

The room was amazing, we had a balcony with a view over the harbour. A huge sitting room with flat screen tv, cd player, the bed was sooo comfortable with oversized pillows, the bathroom was huge with great power shower plus bath tub.

We ate at the restaurant, which was expensive , but worth paying that bit extra, it was delicious .

We had breakfast in the room, and there was enough for 2, even though we just paid for one. We had toast, fresh fruit and yogurt,a full English breakfast and tea.

To top it, we asked for the complimentary shuttle bus to take us to the train station....a chauffeur driven Mercedes turned up to take us !

I ve read a few reviews which said that you are stuck in the middle of no where....where s their adventure! We walked to the end of the road and caught a bus into the Westend, in the evening, and the bus brought us back again, very cheap, and very convenient. And you get to see a lot more than you would on a tube.

What a fantastic stay at the Wyndham Grand!

This hotel is absolutely amazing from the first moment we arrived. On arrival the welcome was warm and friendly and the staff were more than helpful.

The door to our room took a bit of mastering but the wait was worth it once we got in! Sofas, 2 flatscreen TV's, a dressing room, 2 balconies, 2 bathrooms, a pile of the newest magazines and a CD sound system. There was a suprise behind every door and in every drawer.

Then there was the bed - deep bouncy pillows, the softest sheets and so wide you could get lost.

Sometimes when you stay in a hotel you can hear other rooms doors banging, people down the corridoors etc but not here - it was so quiet it was like we were the only people staying there.

The little extras were a real treat and we will definately be going back!

Take a walk around the harbour - so nice and peaceful.