Colonnade Town House

Stayed here for one night (a Saturday). I was a bit concerned that the hotel seemed a bit further out than I wanted - but it was just one tube stop from Paddington in a very nice area.

My first impression wasn't too good. I had to wait around to check-in whilst the man on reception was dealing with a guest who was making a complaint. This seemed to go on for some time - not the best first impression! I also wondered why they didn't have more than one person on the front desk which would have speeded things up. However, when I saw my room my attitude changed. It was full of character although compact. The room was done out as if it was a country house and the bed was very comfortable. I think my room was one of the cheapest ones they have so others are probably even better. The floorboards are a bit creaky though...

I'd definitely stay here again - and am already trying to think up an excuse to go back!

We visited London for a week and wanted to stay somewhere a step up from an entry-level budget hotel, and this place worked great. Little Venice (the surrounding community) is charming and safe, with winding canals; a lovely park with a canal-boat restaurant is only a couple of minutes walk away; likewise a tube station is very close, making downtown about 20 minutes away. We stayed in one of the cheapest rooms and were completely satisfied: the hotel was clean and pleasant, the staff friendly, the beds comfortable. Highly recommended.

My husband and I stayed here for 2 nights over a weekend and we both have very mixed feelings. The building was beautiful and the decor was tasteful and inkeeping with the style of the property.

Our first impressions were pretty good. We were welcomed and helped to our room immediately. Unfortunately, we were allocated one of the attic rooms. This would have been ideal for just one person or just one night but for two of us for 2 nights we just didn't have room to move. There was a shortage of space to put our bags and when we unpacked there weren't enough hangers.

The beds, 2 singles locked together to make a very big double was very comfortable but there was only room for one bedside cabinet which made life very difficult. A standard 4'6" double would have made much more sense. The TV was huge taking up a lot of the space on the dressing table/desk. There were 3 chairs in the room and another small table making moving around very difficult.

The bathroom was adequate with a full size bath with shower over. The vanity unit however, didn't have much space for toiletries so wash bags had to be placed on the floor. We had fluffy white towels, cotton robes and Molten Brown toiletries....always a treat! We did have to beware of burning ourselves on the radiator with the space being so limited.

Both room and bathroom was immaculately clean as were the communal areas of the hotel.

There was a minibar in our room but no minibar tariff. We risked it and had half a bottle of very nice Chilean Cabernet Sauvignon. On settling our bill we found out it had cost us L11. A little more than we expected but I guess these are London prices.

We considered having breakfast delivered to the room one morning because we prefer to eat before getting ready but when we checked the menu we found it was an extra L5. We thought this was a little excessive so gave breakfast a miss altogether.

We visited the Tapas Bar for a cocktail after having a lovely meal at the Waterway restaurant by the canal. I really fancied a long drink so ordered up something fancy with spirits, passion fruit and mango juice. This was L6.50 and very disappointing. I couldn't taste the alcohol in it and after 2 or 3 slurps with the straw I was left with three quarters of a glass of crushed ice. I commented to the waitress about my disappointment but the only response I got was "it's all measured out and that's what you get". I was asked if I wanted another one but this was obviously not going to be on the house so we cut our losses and went up stairs to bed.

The general atmosphere created by the staff was one efficiency but they seemed to lack personality They all seemed to be a little bit bored.

In summary, we enjoyed the local area, we liked the building, the service was average and the room was disappointing. It is unlikely we will return.