Crowne Plaza London - Shoreditch

We were four couples staying in London for a weekend for pleasure, and we all agreed that this hotel was absolutely great, we loved it. Very nice room, quiet, very comfortable bed, nice bar, the breakfast and breakfast room on 7th floor was delightful. The value for money could not be better.

I came here last year, and basically had to stay for a whole week while my boyfriend went to work. It was a pretty nice hotel (for London), but it was 4 stars, so that was expected. The size of the rooms are pretty small, but then again, it's London. It was a decent size unless there are more than 2 people in the room.

The only gripes I have about this hotel is:

1) The hotel staff seem miserable. It's like you killed their cat whenever you ask them a question. I loathed asking him anything, and I didn't unless I really really needed it. They were all foreigners who spoke English decently, but didn't seem 100% fluent. One lady with dark hair seemed to be very annoyed at us for our entire stay there. I'm not sure why, but whenever I needed something, I would try to wait for her shift to end so I can ask someone else. But if you're going to pay this much money for a hotel stay, why do I, as a customer have to walk on eggshells for your staff? That's pretty ridiculous. Get a better staff. Some of the staff members(mostly the men), were a LOT nicer. When I used their laptop (they only have 1 or 2, so you have to wait for ages until someone is done, which is also pretty insane for a 4* hotel), the gentleman was very nice to me, and set everything up and apologized profusely for the wait.

2) Something is weird with the cleaning staff because they continuously charged us for things missing in the mini-fridge/bar. Even though we've never touched anything in that fridge--plus there's a Tesco across the street, why would I ever need to take a Coke?! There's no logical sense to the charges they showed us when we checked out. Naturally, we argued about it for some time, and the guy promised to take it off our credit cards.

The pluses to this hotel is that it's in shoreditch, and since we're not stuffy business people (ironic, since this is in fact a business hotel), we liked all the bars, and the farm that's 20 minutes walk away. All the young, hipstery stuff is in this area or walking distance. So that was fun. But seriously, a 4* hotel is rated so because of their service, and the service here was not great.

P.S.-- don't bother bringing your laptop, the internet charges here are insane! They are an hourly rate and is completely not worth it.