Ridgeway Hotel Limited

The threadbare carpets on entry are the first indication that all is not well!

I changed rooms because of a non-functioning light which I made several trips up and down the stairs to try and unsuccessfully rectify, but worse was to come.

Unfortunately I didn't find out the bed base in the second room was knackered at the head end before I wanted to go to sleep so I had to put the pillow at the other end. It was lumpy, obviously beyond its useful life and I wouldn't even be able to give it away; it was an ex-bed.

The hotel is frequented by night shift workers, and those in the next room liked the TV on loud and weren't shy in sharing their conversation with me either. About 1.30 am. they went out slamming the door too but peace and quiet were restored.

Breakfast is an exercise as to how little they can get away with letting you have. Fruit juice OR porridge OR cereals etc. Followed by bacon egg & tomato OR sausage beans and egg etc. (you can only choose three items) so a full house doesn't exist. The coffee was undrinkable sludge.

On departure I took up the state of lousy bed with the owner who had the gall to deny she knew anything about it as she didn't sleep in any of the rooms (I would never have guessed). Considering the state of the other room it makes me wonder if they are all so tired. A "hands-on" proprietor? I don't think so!

It cost me £54 for b & b which was about as poor a value as I've experienced. I stayed at a Best Western in Brighton a couple of months previously for 2 nights for £58 in total including a huge breakfast.

Fire regulations are breached as all fire doors on the first floor were propped open with door stops the whole time I was there (mercifully not too long).

The Advertising Standards Authority might like to look at their website that states it's fully refurbished. When exactly? Circa 1990? The Trades Description Act might also come into play too!

It's a shabby hotel and best avoided.

Stayed at this hotel for 1 night only which was quite enough. Room clean but dated, bathroom tiny, barely room to move. kettle had to be replaced on arrival as not working, and hair dryer didn't work. Fan ran all night in bathroom even with main switch off, but didn't manage to remove the awful drain smells. Main light in the bedroom flickered all night, again the mains switch was off! ceiling in the dining room stained and coming adrift in places.

Problems reported at time and to agent hotel booked through, they have tried unsuccessfully to contact the manager of this place.

Me and my partner stayed here for one night in January 2005. Basil Fawltys hotel had more class in Fawlty Towers. We were charged around £65 per night per room. There was a four poster bed in the room, which im sure was made on blue peter. Even though you had to walk sideways around the bed to move around the room. Every time you flushed the loo, it sounded like the hotel was going to fall apart. The food. well.... we had to wait 70 mins for 2 pasta dishes which were vile!!!!! The beers at the bar were warm. You could hear every single noise in the hotel. Also the heating was up full, to the extent on a sauna, and the windows hardly opened...

No...we would not go back...