Hazlitts

I see a reviewer had some gripes (including VAT not being included and no receipt being given for payment). Such gripes suggest the reviewer rarely gets out - it's easy to ask if VAT is included and take this into account when booking (or not booking). And if asking for a receipt I am sure one is usually offered!

Our stay was wonderful. We were advised some work was going on with the redecoration and as a result prices were slightly reduced (though not much, to be honest). We barely noticed anything was going on, but appreciated the warning. The staff couldn't have been more helpful or attentive, the room was beautifully furnished and provided a 'home from home' atmosphere (if somewhat grander than my home...). Breakfast in bed was a lovely treat and our bathroom was very well appointed.

Any fears we had about noise from Soho were dismissed instantly. Triple glazing meant there was barely a sound. A great night but I can see not everyone would love it - especially those who prefer more of an obviously tourist or business class hotel.

Just back from a theatre trip in London to see God's of Carnage - which was incidentally, great! Biggest gripe was that Hazlitts is NOT good value for money.

Disappointed , very overpriced for what was offered ( The online prices do NOT include VAT which seems unusual) didn't get a receipt for payment either. There were no drink making facilities in the rooms. You have to order tea and coffee - annoying. Bathrooms a bit 'Heath-Robinson' almost DIY - taps on the bath not straight for instance! Bath robes supplied but no face cloths, nowhere to put soap on roll-top baths. When I'm paying £200 for a night's stay I would expect these things to be thought of and included. Won't be staying again, Sorry Hazlitts!

Stayed here for two nights, and generally pleased with the experience. A few issues though, I agree with one of the previous reviewers, get another room other than Thomas Archer in the basement. Small & cosy is ok, but very, very dark even on a sunny day. Bed very comfy, furniture authentic and interesting, LCD TV not antique! The bathroom is quaint, it does have a big brass shower-head contrary to what the previous reviwer said, and the bath is a bit slow to run, but are you really in that much of a hurry? Breakfast in bed is a treat, what's wrong with lounging on the bed enjoying it? A great location, & one benefit of a basement room is you don't hear Soho being "alive" all night. A stone's throw from fantastic restaurants and cafes (Bar Italia is a must), and 10-15 mins walk from Oxford Street, Covent Garden and Theatreland. The staff were very friendly & welcoming. This hotel doesn't really pretend to be something it isn't if you read it's website properly, their photos of it maybe do make it appear more luxurious than it perhaps is (the other rooms may well be), but I'd still return there. A wee bit over-priced I feel, but then I am a Scot! Oh, and their own website is offering discounted deals from December because of construction work, well, it started while we were there and the builders on scaffolding above our room started very early in the morning, not explained to us and not discounted on the final bill. Overall a lovely experience in many ways, but maybe not as wonderful as the website we booked it though made out. These places are what you make of them aren't they? If you want glitz and glamour and power-showers, do your research and book a chain hotel!