Renaissance Chancery Court London

We stayed here using our Marriott points. Even though I am a gold member, my status and special requests (extra towels) were not acknowledged nor were we given a room upgrade. I had to negotiate heavily to get a somewhat better room overlooking the courtyard, which was annoying given how long I have been a Marriott rewards member. The hotel was otherwise comfortable, and the porters and concierge staff were exceptionally friendly and helpful. Rooms were average (although the beds were very comfortable), with furniture that needs updating and old TVs - a letdown compared to the lavish lobby area. Internet access was a rip-off at 15GBP per day. The location was central and convenient to public transportation. I'd stay here again if the price were right, but this isn't a 5 star hotel. There are better values in London.

We stayed for a long weekend at the Chancery Court and found it to be one of the best hotels in London.

Nothing was too much trouble. The employees were delightful: polite, welcoming and friendly- without exception. There appears to be no'stuffiness' or 'standing on ceremony' at this unbelievably sumptuous hotel.

We were originally booked into a king room which overlooked the courtyard , but having asked for a higher floor we were then accommodated on the sixth floor in an executive room.

I consider myself to be exceptionally fussy when it comes to general cleanliness and I can honestly say I couldn't find anything to complain about- and that's a first!

The bedlinen is of an outstandingly high quality,(they will change it each day if required though it's not very eco friendly) all fixtures and fittings in the room/bathroom are of an excellent standard and the room we had was spacious, well equipped and quiet. The White Company toiletries (four bottles in all plus 2 soaps) are of a decent size and a welcome change from those cheap offerings some hotels provide. There are plenty of fluffy towels etc as well as individually wrapped cotton buds and cotton wool pads - a must for any girl!

The beds were incredibly comfortable and the down pillows fresh and light.

There are other little touches that make the stay just that little bit more luxurious but they are too numerous to mention, but typical of the high end Marriott hotels.

The hotel's situation is perfect for the British Museum, Covent Garden, Soho etc. and all within easy walking distance. Hollborn tube is literally on the doorstep!

Having read other reviews of this hotel we decided to heed the advice and avoid the very expensive restaurant and bar though there are plenty of restaurants within a few minutes of the hotel and a little research on toptable.com or bookatable.com will throw up some good eateries!

Breakfast itself is also expensive at £25 per head but we decided to treat ourselves. It's the regular help yourself buffet style, though quite why they charge so much is baffling!

As one might expect of a top Marriott hotel, the service is discreet, slick yet timely. It all seemed to work like a well oiled machine.

It was a a perfect stay in a perfect hotel.