Royal Cambridge Hotel

Having booked a two centre holiday through airmiles, the first leg was to Venice. Fantastic, good hotel, excellent time, so our hopes were high when we arrived in London. Oh, how our hopes were dashed when we checked into the Royal Cambridge. It sounded good, and seemed to be located in a good position, but that's where the good finished. I have never been in a more filthy, poorly maintained and noisy hotel ever before, and I travel a lot - Fawlty Towers would have been a pleasure after this place. 3 stars? I award it 3 turds. And as for Airmiles recommending it on their site - they would do well to remove it immediately. Please, please, please, don't stay at the Royal Cambridge - you'll get a better night's sleep on a park bench.

Having pre-paid for 3 nights (another big mistake) we could stand it no longer and left to stay at the Copthorne Tara - a decent 4* hotel that cost only £10 per night more than this dump!

Having stayed at 3 hotels in sussex gardens i feel i can summarise hotel accomadation reasonably well in paddington. The Cambridge as most look from the exterior a typical small hotel. I called in advance to ask if we could leave our case as we were early arriving, upon arrival we tried to take the lift downstairs to leave our case. The lift didn't work so we took the stairs that were covered in a bit tof thread bare carpet.. I was immediatly gratefull we were only staying one night. The 'hotel' is an absolute maze and the public areas are in desperate need of a revamp. Our room was clean, you could hear a conversation in any adjacent room, the bathroom was the most confined i have ever seen. Breakfast is served upon seats that i wouldn't sit my dog on! Pay your money and take your chance, no way a three star

Booked 2 twin rooms on Booking.com for myself and three friends attending an American Football game in Wembly.

Went to check in on Saturday afternoon only to be told there was a maintenance issue with one of the rooms and it would not be fixed until Sunday. So they booked us into a hotel a few hundred meters away for the Saturday night.

That would be no problem except they gave me the email confirmation for the alternative hotel and it was emailed the week earlier. No maintenance issues, just doubled booked. Either that or they could see into the future and forsee the maintenance issue

Came back to the hotel on Sunday to check in, one twin room and one double room was what was available. They also booked double rooms instead of twins rooms in the alternative hotel. We managed to get this changed however.

The Royal Cambridge is like a maze, full of steep stairs. Rooms and en-suites are small but I suppose it is London.

The bath filled while I was having a shower.

The location is fine about 300M from Paddington Station, just beware that you really do get what you pay for in London