Hilton London Olympia

We stayed at the hotel when we were in London for one night, and after staying at the Hilton Kensington, had slightly high expectations. The hotel is incredibly close to Kensington Olympia station, and easy to find. Check in was prompt, and after being given our room keys went in the lift to find our room on the 6th floor. The layout of the hotel, or at least of the 6th floor is completely confusing. After wandering around trying to find our rooms, taking a few wrong turns and very poor signposts to direct us, we finally found our room. First impressions were good, a cool but slightly odd system to turn the various lights on, but not bad. However, the bathroom was one that we would not expect from a supposedly 4 star hotel. With the slightly rusty looking shower, peeling paintwork, and a rather rotten looking door aside, the hair in the bath complete with green splodges and a dingy fabric shower curtain alone were disgusting and disappointing. There was also no light in the bedroom area, so we had to suffice with the rather dim table lights. If it had been a 2 star hotel, I doubt we would have complaints but with the expectations that the 4 star Hilton Brings - we were left utterly disappointed.

This hotel often appears as a secret hotel on Lastminute.com, so don't be fooled as there is no way it is a 4* hotel. The 'discount' price tends to be the same as a full price for a travelodge room, and to be honest, all the travelodge bedrooms I have stayed in have been better furnished and better decorated than this hotel. The twin room we were in was tiny - just wider than the length of the bed!

The restaurant is much more glamorous, and the buffet breakfast options were extensive, and well cooked, but it was a trifle odd to be served soya milk in a tiny tea pot, and tea in a coffee pot with a paper drink mat for a lid!

Would I stay there again? Hard one, £90 for B &B on the outskirts of Kensington is good value, but if you feel queasy looking at 1970's baby poo coloured geometric designed carpets, you are probably better off looking elsewhere!

I picked this hotel because it was close to olympia, but I would certainly not stay here again. The hotel reception staff were miserable and unhelpful, the lifts to the rooms, were very hit and miss if they were working or not and the overall decor was really shabby and out dated, very disappointing for a Hilton. My single room had terrible lighting, no extra pillows or blankets and the air con system didn't work. The in room info was very poor as was the TV which had no information at all. The bathroom was really quite grim, and silly things like only having one towel, no shaving mirror and dirty grouting all added to the overall air of neglect. I was very disappointed with the whole experiance at this hotel and I think it is very over priced, I think they should be charging no more than £80 per room certainly not £114 for a single.