Hilton London Olympia

we booked via the hotel website it was cheaper than anywhere else, we had single rooms, breakfast and buffet evening meal for L210 for 2 nights, as the brakfast is L16.and the buffett L24, good value.

the staff were friendly, single rooms good, breakfast very good and the evening buffett good with plenty of choice.

a good hotel for the money and right next door to olympia exibitions.

its not 5 star but its very good value for money if you can get a deal

I stayed at the Hilton London Olympia while visiting friends who live nearby, next to the exhibition centre.

First impressions were actually quite good, unlike some previous reviewers. My room was ready to check in early, around 12noon, with which I was pleased. The receptionist was pleasant and efficient. I booked last minute, the night before, and ended up paying L159 for a single room which I thought was a bit extortionate considering the room was TINY.

The room - I had a single room and it was really VERY small (even for a single). However, it did have everything you would need in it and that you would expect. The furnishings were very tired in the room but the bed was very comfortable. I had an excellent night's sleep, despite a loud noise coming from what I assume was air conditioning above the room.

The bathroom space was ample, but I don't think it was very clean. There was a lot of rust around the plughole in the bathroom - and I agree with the previous reviewer, I had to bend down in order to get my head under the shower to wash my hair, and I'm only 5' 6" !!!

I cannot comment on the food and beverage areas of the hotel as I didn't consume anything apart from some water from the minibar.

Location wise this hotel was perfect for me, right next to Olympia station (although the trains are infrequent), and perfect for buses into the West End. Ok, it's not located centrally for Kensington, but isn't that what the Hilton London Kensington is for?! A taxi from Kings Cross station to the hotel cost me L18.00.

Overall, average hotel, good service from both front office and concierge and nicely located next to transport links to the city. Comfortable bed! I would go back.

On arriving, I was welcomed at the door, and the desk staff were generally friendly, however,... the room was not very impressive at all. It was very small to say the least and the view was of a pretty grim looking alley/back of hotel. After a long flight, from NZ, all I wanted to do was sleep, however, when I found that there was no matteress cover or top sheet on the bed... I was pretty upset. A 4 star should have a bed made correctly, including all sheets and a mattress cover. I went out to find something to eat, giving the hotel 2 hours to make my bed, however, on my return, I found that the mattress cover was just piled on my bed, as if I were to make the bed myself. I called for Housekeeping to assist make my bed, and on her arrival (Supervisor), she informed me that I was lucky I got one of the better mattresses and that most in the hotel were in worse shape. She also went on to say that the hotel was trying to cut costs by not providing full linen to each room, including sheets, etc.

The hotel did apologise in form of letter with a couple of bottles of water and some wine, but it did not take the bitter feeling I have from staying at the Hilton London Kensington.

The location is ok...but about 12pounds in a cab from Picc Circus. The buses are very slow...so you are best to take the Tube which is close by. I would probably stay in a backpackers next time I am in the area as this Hotel is really quite rough. I would say it's more like a 2.5 Star than a 4 Star.