Hotel
Mandarin Oriental Hyde Park

Typical Prices
| Double with private bathroom: | From £415.00 per person per night, room only |
| Twin with private bathroom: | From £415.00 per room per night, room only |
| Suite: | From £646.00 per room per night, room only |
Description



With the tranquillity of Hyde Park on one side and the sophistication of Knightsbridge on the other, the historic five-star Mandarin Oriental Hyde Park boasts London's most perfect location.
Having started life as a private Gentleman's Club in 1889, it was transformed in to London's newest and grandest hotel in 1908 and became home to many distinguished guests. Members of the Royal Family have always been frequent visitors here and even the Queen learned to dance within the glorious Ballroom. This magnificent hotel also boasts the only private Royal Entrance on to the park, and Winston Churchill lived here during the war – this is just some of the wonderful history this hotel has to offer.
Having completed a £50 million restoration, Mandarin Oriental Hyde Park allows guests to be surrounded by luxury, whilst experiencing service and facilities that surpass even the highest of expectations.
All of the rooms and suites have been individually furnished and decorated in true Victorian style. Behind the exquisite materials and handcrafted finishes lies the latest technology. Breath-taking views over Hyde Park are offered from all of the sumptuous suites, along with a level of refined luxury that only something of uncompromising quality can achieve. Each of the rooms are lovingly prepared with Irish linen bed sheets, goose-down pillows, luxury designer bathroom products and fresh orchids.
The Spa at Mandarin Oriental offers a haven of tranquillity in the heart of Knightsbridge. It is a place where East and West blend in harmony and drawing on exotic therapies and philosophies from around the world, a series of tailor-made treatments, known as rituals, are created exclusively for you. Guests are encouraged to arrive 40 minutes before their appointment so that they can immerse themselves within the philosophy of the spa and relax within the Amethyst crystal steam room, vitality pool, sanarium and zen relaxation room. There is also a state-of-the-art gymnasium.
With unrivalled views over Hyde Park, the hotel's award-winning restaurant, Foliage, draws its inspiration from the park. It combines striking contemporary design with modern European cuisine where the emphasis is on fresh seasonal ingredients. The Park, offering the same views, provides a vibrant and informal setting for light all-day dining, whilst the Mandarin Bar is the epicentre of Knightsbridge nightlife with a wide range of cocktails, exotic nibbles and live jazz music until 2am.
All of this, along with magnificent private meeting rooms, has made this hotel London's premier address.
Facilities
| Children | Facilities for children Children welcome |
|---|---|
| Bookable product facilities | Four poster beds available CD player in all bedrooms Colour television in all bedrooms DVD player in all bedrooms Hairdryer in all bedrooms Modem point in all bedrooms Radio in all bedrooms Telephone in all bedrooms |
| Provider features | In town/city centre Of historic, literary or architectural interest |
| Catering | Bar Serve breakfast Serve evening meal Half board supplement Serve lunch Room service Caters for vegetarians |
| Leisure facilities | Golf course Gym Health/fitness/beauty facilities Riding/pony trekking |
| Provider facilities | Air conditioning throughout Business facilities Central heating throughout Currency exchange Conference facilities Licenced for civil marriages Evening entertainment Event venue Ironing facilities Laundry service Lift Foreign languages spoken Night porter Public telephone Real log/coal fires Available for wedding receptions |
| Booking and payment details | American Express accepted Delta accepted Diners Club accepted Euros accepted MasterCard accepted Special group rates Special group rates Sterling travellers' cheques accepted Maestro accepted Visa accepted |
| Target markets | Marketed to other specialist market |
Location Information for Mandarin Oriental Hyde Park
| Address | 66 Knightsbridge, London London SW1X 7LA |
|---|---|
| Telephone | +44 (0)20 7235 2000 |
| Fax | +44 (0)20 7235 4552 |
| molon-reservations@mohg.com | |
| Website | www.mandarinoriental.com |
| Directions by public transport | Knightsbridge - Take the Knightsbridge North exit and go up the stairs. Turn left and the hotel is on the left hand side opposite Harvey Nichols. |
| Directions by road | M4/A4 - The hotel is opposite Harvey Nichols |
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Latest 5 reviews of Mandarin Oriental Hyde Park
Management knows of the following problems: Keys do not work & weekend noise
The key issue is a major issue in the hotel. 9 times out of 10 the keys do not work. If you are not a frequent guest, they try to fool you by telling you that you must have it in your wallet and somehow your credit cards have deactivated the key.
The fact of the matter is that every staff member from the bellboy to the German General Manager are aware of the problem and they are doing nothing to correct. They are waiting for the condo property next door to be completed in the next two years before starting a major renovation of the Mandarin Hotel.
The management believes the key problem is one that guests can live with expecially since they are getting away with it with lies.
Forget about getting a room on the first three floors on a weekend night. The noise is unbearable. Ask to be moved.
Room internet is spotty and as another guest mentioned, the furniture is dinged.
The website fails to mention that you have to pay for the spa if you do not have an appointment for a service such as a massage. At $50 everytime you want to use it, it is very expensive and not mentioned anywhere until you try and use the facility.
Complain and they will take pounds of the bill.
On top of that they chage a 5% discretionary charge on your bill.
Ask for it to be removed as you probably already tip the doorman, etc.
The bar lets the side down
I stayed for two nights over the weekend at the MO Hyde Park in Knightsbridge, and thought I'd give my thoughts.
I booked a suite, the rate for a Junior Suite was £395 plus tax and service. This compared very favourably with the best available rate elsewhere which was over £500 per night, room-only.
I arrived by taxi around 6pm on Friday. The bellman immediately opened the taxi door, welcomed me to the hotel and collected my bags. By the time I'd paid the driver, he had already written out my baggage claim.
The reception desk at the hotel is quite small, and both positions were occupied when I arrived. As soon as I arrived, another member of staff appeared and checked me.
The lobby is decorated with a lot of marble, with a number of oriental accents (such as the golden buddah figures, the use of jade colours and the flowers) - quite classy.
Check-in was quick, and I was then escorted to my room (on the 2nd floor, facing Knightsbridge - I believe the Hyde Park view rooms are significantly more expensive) by a guest services agent. Unfortunately, there was some problem with the room key, so the agent opened the room with her master key. After a brief tour of the room, and asking me whether I'd like a welcome tea or coffee, she returned to reception promising new keys straight away.
My bags arrived within a few minutes, followed by my tea (complimentary and served with biscuits), and then a new set of keys - along with an huge apology.
As usual, 'Junior Suite' is really a misnomer: these are simply larger-than-average rooms with a sitting area.
The fittings were of high quality. In particular, the seating area was spacious with two armchairs and a sofa; and there was plenty of hanging space for clothes.
The bathroom was quite long and thin, and decorated with dark green, white and black marble. The bath, toilet, bidet and twin sinks were all along one wall - the room was at least twice to three times as long as it was wide.
Jo Malone toiletries were supplied; shower gel, shampoo, conditioner and body lotion - in the signature Lime, Basil and Mandarin scent, and these seem to be replenished daily.
A note on housekeeping: I asked for and received a 4pm checkout - and I was pleased to see that my room was made up on the morning of my checkout. Complimentary shoe shine is available.
Breakfast was served in my suite. It included coffee, orange juice, a round of toast, croissants, danish pastries and muffins and the cooked selection containing; bacon, baked beans, sausage, mushrooms and two fluffy poached eggs). Certainly more than I could eat (although this may also be partially attributable to my somewhat fragile state after drinks in Soho until the early hours, and all of excellent quality.
I arrange to meet a friend in the Mandarin Bar at 7.30pm on Saturday night to have a drink before a few drinks in Soho, in the end, we didn't stay because the place was absolutely packed - it's clearly a very popular destination: I don't know WHEN they will reserve tables for hotel guests???
Service is attentive but not over the top.
Service was generally excellent (one minor slip: I called down to request some toothpaste - I'd forgotten mine - at 9am, and it didn't arrive until the afternoon), and the rooms and furnishings up to scratch.
Checkout was efficient but I had to carry my bags down to reception as the member of staff promises to escort them down didn't turn up after contacting reception twice.
Five circles, two thumbs up
Some travelers like to push as many buttons - literally and figuratively - as they can at hotels. They can be seen pestering concierges for obscure services and extra pillow chocolates. Probably they are envious of Van Halen's famous M&M rider. I am not one of those, but I bet even they would be satisfied here.
The room was amply sized and impeccably detailed. The bed was comfortable, of course. Pillows were not an issue. The shower was low-maintenance, not a safe assumption anywhere in London. Bottled water appeared as it was consumed. The thoughtful placement of a yoga mat in the room meant that I used it, for a change. When I departed with the room safe full of reasonably useful belongings, they facilitated the prompt return of all the items with a minimum of fuss and explanation.
Of course I would come back.
beware
I stayed here some 5 years ago and had problems with the service
I now live in London
- I think its important than anyone thinking of using this hotel should realize that there is a MASSIVE buiding site next door
ok but not brill
this is the second time weve stayed in th MOHP and it will may be the last.
the location is excellent with harrods, harvey nicks and hyde park all on the doorstep.
breakfast is good, served to your table in a nice environment and very relaxing.
our suite was clean if a little dated and chintzy, bath room rather small but the usual toiletries.
the problems start at night!
by all accounts the bar is popular, the hotel has "bouncers" at the entrance demanding to know if you are a guest and if so have you booked a table, why would i book a table when im nipping in for a quick drink while my other half is getting dressed?
when i did eventually get in the waitress told me about a cover charge!
ill only be 20 minutes i said and took a seat in the half empty bar, i was then told the table was reserved, so i sat at the bar and tried to enjoy the ambiance! during this time 2 other guests were turned away.
on another night when returning from an evening out we were abruptly turned away because the bar was full, i pointed out that a table was available, a quick side step and i was in, much to the shock of the east european security staff. again behind me more guests were turned away.
in short the hotel has got to get this sorted out, they seem to think the bar is something special, its not, so if you stay in the MOHP, tell them
p.s.
porters are fantastic
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