Millennium & Copthorne Hotels at Chelsea Football Club

Dear Reviewer,

Thank you for your review on our hotel.

We were delighted to hear that you had a wonderful stay here at Stamford Bridge. We strive hard to provide the highest standards of service and customer care.

Your willingness to share your experience is genuinely appreciated. Thank you for choosing the Millennium & Copthorne Hotels at Chelsea Football Club and we welcome an opportunity to serve you again in the future.

Kind regards,

Management

Dear Reviewer,

Thank you for your review on our hotel.

I note from the feedback that you were generally satisfied with your stay on this occasion. We strive hard to provide the highest standards of service and customer care.

Thank you for choosing the Millennium & Copthorne Hotels at Chelsea Football Club and we welcome an opportunity to serve you again in the future.

Kind regards,

Hotel Management

We stayed for a week and found the tube at Fulham Broadway handy for all parts of London. The first thing we found lacking was the lack of information in the room of attractions in the area of the hotel or general attractions and sights in London. The buffet breakfast was pretty good with very friendly and helpful staff but unforttunately there seemed to be a distinct lack of orhganisation. The staff were obviously very busy running about but almost every day we had to grab someone for coffee or toast.

The room was very good and well maintained. The first night we arrived we tried Frankie's restaurant next to the hotel. We did not bother for the rest off the week. Pretty poor show. There are plenty of good pubs around doing food.

The internet connection vie the television is appalling and expensive for the service you get. I gave up after five minutes and then followed days of annoyance from reception regarding my bill after I had gone down and explained the problems right away.

I would stay there again but I would be better prepared to sort any problems early.