Travelodge London Battersea

This is a terrible hotel. It does not deserve to be a travelodge.

For L70 we were offered a ground floor room adjacent to a very busy street. We were told this was the only room available. This was a lie by the receptionist, because when we said that the room was unacceptable, we were subsequently allocated a different room.

This room had not been cleaned from the previous occupant, and so was completely unacceptable.

We were then allocated a third room, which was clean(ish) and unoccupied. However, it had a number of shortcomings. The shower didn't work - it provided warm water only in sporadic bursts of 5 or 6 seconds. The towels were threadbare.

The matress was the wrong size for the bed. The mattress was also pathetically thin uncomfortable - my wife & I could feel the bedsprings through it. It also was U shaped - meaning we kept rolling together into the centre of the bed.

I would have not said anything, and just accepted that Travelodge is a (not so) cheap and nasty brand, and remembered never to stay in one again.

However, the next day, a lady who did not introduce herself clearly, but said she had worked at the hotel for 8 years, called asking for customer comments. I gave her my list of grievances, but at each one she asked "so that was fine then?" I then told her that the room we stayed in was unacceptable, to which she replied "but that was one of our best rooms." I would hate to see one of their worst rooms!

So, to summarise. This hotel has (a) poor quality furnishings (b) substandard bathrooms and (c) dishonest staff.

Sayed for one night in August on a L19 deal from Hotel website, this is an older Travelodge lcated on a busy main road and a bit too far off the beaten track.

Room was OK, clean, bed not very comfortable, but room was noisy due to road, nearby Heliport and the fact it is on a direct flightpath to Heathrow with a low flying plane going over every minute! I'ts OK with the window shut, but then the room gets very hot and stuffy.

There was no where to eat at the hotel and the snacks and drinks on offer were expensive.

We did manage to get a Pizza delivered to the room which was good and not too expensive, the details were provided by reception, but there was no where to get any breakfast, so I suggest you pre-order, or take your own.

so don't expect luxury, just good value. Sheets, towels. bath, mugs, kettle all very clean. They should get a better vacuum cleaner as some dust was missed behind the door.

We had a room away from the road. You still get noise from sirens and planes but in Central London you have to expect that. Double glazing could be better and the curtains don't drape well enough to keep out all light but we slept OK.

Staff were friendly and helpful and we had plenty of towels. You don't get toiletries, it says that on their website, but a tiny courtesy soap was provided and sachets of coffe/tea.

Bus stop near the hotel takes you to Clapham Junction or Victoria. If taking the 44 from Victoria station look out for Sainsburys Homebase on the right of the road. Hotel next stop or one after to cross at the lights. In the other direction I believe you can get a bus to Fulham Broadway which is not bad for several museums.

There's nothing around the hotel but you can eat at Clapham Junction, Victoria or Wandsworth if you want. There's a Sainsbury local in Clapham Junction station for picking up cheap fresh pastries in the morning (e.g. 2 for 80p). Also cheap bottled water. Another Sainsburys local at Victoria but I don't think that has a bakery.

This is a good value hotel with communications better than you might think. It's not for those who want everything on the doorstep but you trade convenience for price.