Shaftesbury Premier London Hyde Park

I had read about the problems with people being told about maintence problems and moved to other hotels so was a bit worried when hubby booked a family room here for our overnight in october. Onb arrival we were told as many others have been that there was a plumbing problem in our room. My husband informed them that we had read about this on the net and that we needed to be in this hotel as other members of our family were staying nearby. Thye continued with the story until he asked to see the room that we had booked so he could see the problem for himself. They quickly found us a room to stay in without any explanation. The room was small but it is London and rooms are generally not big in our experience. The bathroom could have been a little cleaner but definately not dirty. It was very noisy as you could hear people on the floor upstairs talking and walking around late into the night. Beds were comfy, sheets clean. The location was by far the best thing about the hotel, handy to paddington station and walking distance to hyde park. Would we stay there again??? Not sure. I still feel that if we had of arrived late in the day we would not have been able to get a room and I think it is wrong that you book something and then have to go somewhere else. I have certainly stayed in worse and family rooms are hard to come by.

I stayed at the hotel for 3 nights and had a fantastic stay! When we arrived our room wasn't ready but they quickly found us another room so we didn't have to wait!

The room its self was very nicely decorated however a little small. But as we were only really using the room as some where to sleep its didn't really matter! The only thing that was a little annoying was the fact the the bathroom was tiny! The toilet was crammed into a very tiny space next to the bath! But saying that the shower over the bath was fantastic!! One of the best showers I've used!!

The room was quite warm at times but the air conditioning cooled it down fairly quickly!

There was a tv which allowed you to watch channels 1-5, you could rent films on it and even go on the internet free of charge!!

We didn't actually eat in the hotel as we were out a lot of the time so could not comment on that aspect! The staff were really friendly and allowed us to print out something that we needed!

I would definately stay here again and it was a very good price. It is in a brilliant location only a 5 minute walk from Paddington Station and Tube!!

This hotel has been recieved mixed reviews, however it is a rather nice hotel. Rooms are small but that is what to be expected of European hotels. Upon arrival as the staff saw me walking up to the hotel one of the male receptionists helped me with my bags. I checked in right away and was led up to my room. This is an older building of town homes and the Shaftesbury is a stretch of a few of them. The room was proabably no bigger than 10'X10' including the washroom, but for one person was comfortable. Had a closet with a free safe. There is wired internet as well. The Tv also has an alarm clock you can set. As for the area it is perfect. It is about a 5 minute walk from paddington station, and you can make yourself a great walking route considering the hotel is at a basic starting point to any sightseeing. I paid 79 pounds and for what i paid im very satisfied. Just make sure when reading reviews you read about the right Shaftesbury because there are tons, all in the same area. Theres one right across this one as well.

Just enjoy the stay, and forget about the size of the room, you should be out enjoying the city anyways.