Shellbourne Hotel

Just thought give a update of this hotel, stayed here on the 7th nov for the night while seeing the top gear live show. close to the earls court which was really good :) the hotel is nice overall, good reception area with lounge, nicely decorated.

The room that stayed in had 2 double beds down in basement, couple of stairs to go down, room was tidy, clean(bed sheets had few marks on them), the tv was bad, reception not good, kept cutting out and skippin back to sky3 lol bathroom is tiny, everything is so close, sink,toliet and shower(shower was alrite tho) noise coming from chairs or tables moving upstairs at around 630am onwards, walls are thin, can hear peolple next door!

Otherwise its a average hotel.

My Girlfriend and I regrettably choose the Lexmark without checking up on trip advisor first! As another reviewer mentioned it is clear the owner invested heavily on the lobby area and with good reason, to give you this false illusion of things to come.....Note reception will insist on taking the full payment for your stay prior to check out. Once we had crossed the point of no return we were greeted by a damp musty smell in the corridor (not a good start) upon entering our room further disappointments. TV hanging off the wall supported by a hand towel... disgusting rotting smell in the toilet, cupboard with leg missing, rusted ancient balcony doors unsecured and lumpy bed.

Reception now offered a twin room on the lower level. EVEN WORSE. The lower level corridors smelt of cannabis our second TINY room offered dirty tea tray, tasteless plastic "Euro 96" bin with rubbish still in, two rat poisoning kits on display, used cotton buds/rubbish swept under the beds again.

Exhausted! reception "upgrade" us to the family room (top floor) Basic, no hot water and shower rail fell off on my foot Breakfast was awful AVOID AVOID AVOID!

The service was pretty average - when we had a problem with the blinds being broken, I had to ask if we could move to another room instead of being offered. The only other room available was on the below ground level, which was dark, smelly (dank) and unsecure (someone could just walk off the street and access the room through the window), so we just had to deal with the sunlight streaming through the window in the morning.

The room was pretty tiny, but clean; once we had 2 suitcases on the floor, there was no room to move. The bathroom was poky too, had to walk sideways to get into the shower!

Location is excellent, a short walk to Earl's Court tube, restaurants and museums. Breakfast was okay - the coffee is terrible, you're better off grabing one whilst you're out.

Loved the location, disliked the size of the room and the service.