Eaton House Hotel

When I arrive to the hotel, the front desk start welcomely greated me and make me feel like home. My room was perfect and clean. Towels and linen replanish daily. After I saw bad refers on the hotel, I was giving it a second thought, but when I called prior to my arrival I was told the hotel was newly renovated. I arrived and the room was clean and cozy. I guest since the old owner diidnt maintain the property in the past but my stay was enjoyable and very comfortable. I will highly recommend Eaton House Hotel to anyone who want to visit london. Thanks

I was supposed to stay in Ebury House, but my room was across the street in the Eaton House. I think all of the hotels under this management are probably about the same quality. Our first room was a dungeon in the basement with a huge bathroom, but it was dirty and dingy. After finding we shared our private bathroom with the maids and all other staff, and repeatedly having our door unlocked and propped open, we asked for a room change. Keep in mind that we are young college kids with open minds and low standards. The new room was much brighter and nicer, but the bed was awful and the bathroom smelled terrible. I'm not hard to please, but a bathroom in the closet that smells like sour towels and sulfur is hard to deal with for a week. The maids never changed our linens or made the bed. Teenagers occupied the other rooms and stayed up til 4am every night drinking, dancing, yelling, and slamming doors repeatedly. We could only fall asleep by drinking a few ourselves and popping a sleeping pill. The squeaky floors were awful. The mattress was old and thin, and our pillows were flat little rocks. I planned on only using the room for sleeping and showering, but it was barely useful for either. If you are on a budget, try Westminster House down the street. I stayed there for two nights and it was absolutely lovely. They provide a hairdryer and croissants for breakfast, too!

First impressions... room smelt of mould, but bearable. However huge amounts of mould in the shower, coupled with the fact that the whole bathroom looked as if it had been retrofitted from an RV, it seemed a little worse. The mattress on the double bed was so bad that both my partner and myself had to sleep in a sinlge bunk bed. That was the last straw and we left, losing part of our deposit