Linden House Hotel

The double room was very small, although the bathroom was quite large. It was mentioned on their home page that there would be hair dryer in the rooms, but in ours it was omitted. When we asked the reception about this, they told us there were only five hair dryers in the hotel.

Breakfast was not a happy moment for me since it lacked a lot of ingredients that constitutes a breakfast according to my opinion, such as cheese. The eggs were so over cooked that it did not taste like eggs, but something else. I guess this is the English way to prepare eggs for eating, but in those cases I have eaten eggs before in England, I have been lucky since it has tasted good.

Even tough the staff did not say much, they were friendly.

If you look away from these trifles, this place is a fairly good place to stay since it is located near the subway. It only takes a few stops to arrive at Oxford Circus.

greeted by a miserable rude receptionist, and was told that we would have to wait to check in, no reason given, although check in time is 12pm, reservation details were incorrect even though i booked through laterooms, After the long awaited check in we recieved the room key, and made our way up to the room, all 5 flights of stairs that is, with rather heavy suitcases. After eventually reaching the room, we found that we had been given the wrong room type, I had booked a double room not a quad room.Also very strong smell of sewage in the room. back to reception as the phone in the bedroom did not work. Again it was the same person who checked us in, told him of the problem, and was i seen to be acting rather ungrateful as the quad room was larger than the double, exact words '' i don't know why you are complaining since the room you are in is much bigger''. After 10 long minutes of trying to explain that not what i reserved, the receptionist reluctantly gave me another room key, which was luckily enough right next door, back up the 5 flights of stairs, to have a look at the new room, opened the door and the most awful smell hit me!! Was certaintly not impressed. Opted to stay in the original room. Afer the stress of the whole checking in process decided to have a nice hot shower, only to find that the whole bathroom had flooded(which is exceptionally small) as the shower drain was blocked. Explained the problem to a different receptionist this time, and said he thought someone was due to go up and unblock it, which was news to me as this was the first time i ahd complained, obviously an on going problem. Receptionist said he would come to unblock the drain within the next 10 minutes, half hour passed and still no sign, so we had a go of blocking the drain, it was totally bloacked with all sorts of rubbish, and after getting no where, we gave up. some time later the recpetionist turned up to clear the drain, poured some strong smelling liquid down it, said he would return 10 minutes to see if it had worked. left the solution in the room while he went, which was Sulphuric Acid!! after half hour or so it eventually unblocked, but still leaving an horrendous smell in the room, leaving me unable to sleep. No apologies given!!!!!!

This place is a con for tourists: booked a "family room", here we get a normal room with 5 beds inside No space to place luggage, and no wardrobe! Bathroom with broken showerhead and loudly squeaking door. Breakfast is on the minimal size and room is so small and cramped you have to wait quite a bit to find a seat. Best of all, you have to pay in advance and they charge you 4% if you pay with credit card: never seen this before. Don't be intimidated, i threatened to call the police as this fee was not mentioned in my booking confirmation nor in the website, so he gave up. Cherry on the cake, they charged us 5 pounds PER BAG for leaving our luggage there on our last day. Never again!!!