Charlotte Guest House

While the guesthouse is in a good position and staff are friendly enough, you get the impression that they seem bored and just can't be bothered . It's not dirty, but really shabby and run down .Could do with a paint job, fresh carpet and ANYTHING which would get rid of the omnipresent smell of cigarettes.

The breakfast was ok in that there was plenty of it but it was tasteless, odourless and colourless- not unlike the sort of food you'd expect to get on remand awaiting trial.

Not terribly expensive but unless you literally need a place to sleep and will be out all day, I can only hope and pray you could get more for your money elsewhere.

I don't know about you but when I am on holiday, I want to be uplifted. Ok, so I'd be happy to be just on holiday. But I don't want to be more depressed that I might have been had I stayed at work.

This was my second stay at Charlotte Guest House in London. Before I placed my reservation I have read through the many comments. I was surprised that there were so many reviews full of disappointment. A few years ago I stayed at this B&B and it was worth the money. So I decided to ignore the critics and to give the place another try.

Well, I had to reajust my former good experiences.

First of all the girls at the reception were very helpfull and friendly. Also the rooms are quite big and just around the corner there are supermarkets, small coffee shops, an underground station with perfect access to downtown, busses etc. So what is it, which makes this place so terribly poor?

It is the general condition of the rooms. They definitely need some maintenance. I mean, how expensive can it be to make sure:

- that there are bulbs in the lights

- that the carpet doesn't look unbelievable dirty

- that there are no loose brickets in the kitchen wall

- that the underpart of the beds isn't worn to threads

- the wallpapers are scratched

- there is a kitchen, but no dishes

- the electric kettle or microwave is working

- the curtains doesn't hang loose

- the patio isn't just a unloving green walled in area etc.

It doesn't take a lot of money or pure luxury to make this place a great location just passion. Take some paint, drive to IKEA and in no time this place could be as charming as its surrounding location and the girls at the reception.

Change something or this place will be doomed one day.

Charlotte Guest house. I thought I'd seen it all but this place was unbelievable. Dirty, damp, disgusting, dilapidated, fire hazard, health hazard, hair riddled greasy inedible breakfast, rude and unhelpful staff. There are not enough adjectives to aptly describe this hovel. Just when I thought I could bear it no more the resident above us had a shower and water poured through our ceiling. I have written to them to complain but surprise,surprise I've had no reply. One day the whole place will collapse on to poor unsuspecting guests - WARNING: DO NOT BOOK INTO THIS PLACE!