London Marriott West India Quay Hotel & Executive Apartments

I stayed at the Quay for 3 nights. I was impressed from the moment I stepped over the threshold. The location is ideal for shopping and transportation, the street is quiet, and the room was large by London standards. The hotel seems to be run very efficiently. Everything was spotlessly clean. Throughout the stay the staff were exceptionally friendly and helpful, and accommodated all our wishes without fuss and without error. Next time I visit London I shall definitely stay at the Marriott India Quay. Added bonus the lounge for Elite members had to be one of he best run lounges I have ever been in.

Me and my Fiancee stayed here on a weekend to London. We had tickets to see Katie Melua at the O2. I also had measure up for a suit being made for my wedding.

As we are saving hard for a wedding we used Tesco vouchers to pay for most of the hotel stay.

I got the Tesco voucher and rang Marriott directly to book with no problems at all.

We have stayed that this hotel once before and we totally love it.

It is so nice and modern, clean and the staff are great.

Check in was very easy and only took about 5 mins. As I am a Marriott member they had all the details about my room preferences and we would have got a high floor if one have been free. I think we checked in a little early so they were not cleaned yet.

It is very close to the DLR station. Only about a 2 min walk to the hotel. Depending where in the hotel you stay you can hear some noise from the DLR but the leve of noise is so low that it had no effect on our sleeping.

That brings me on to Marriott beds. My god I love these. If I could afford to buy one from the Marriott I would. They are amazing, so comfy. You will never sleep as well as when you sleep in a Marriott bed.

The marriott breakfasts were great. Lots on offer from full cooked breakfast to healthy options.

On the Sunday it was rather busy but we were quickly shown to a table and found that even with it being almost full all the food was still in a good supply.

The room was a nice size everything was clean and working. The bath and shower was lovely. Also they have very nice lemongrass shower gel and shampoo which is so nice.

It is in a nice area of London, nice and quick acess to the O2, it took about 10 mins from leaving the room to entering the O2.

Getting into Lonond takes about 20-30 mins but it is not that hard with good acess to the DLR and Tube network.

We did use room service which was nice and quick. The food was hot and we were very imrpressed.

Overall I would say this is a great hotel. The only thing I would like is to have free internet acess in the rooms.

Apart form that a great stay and cant wait to go back.

One night stay that was booked on Priceline, where I chose location due to early morning flight out of London City.

Bathroom had strange odour, was given a room with direct view (and noise) of road construction that continued all night. The noise was minimal, but that's not the point. The hotel should be more careful with small little things like this, especially if the hotel is mostly empty. Room amenities were 4*, not 5*. No wireless internet access in the rooms.

Checking in at midnight and leaving at 7 am left little time and motivation to sort out with the less than cheerful front desk staff (no complaints but certainly not the cheery type...). It would take a really inviting price for me to consider this hotel again.