Citadines Aparthotel South Kensington
About Citadines Aparthotel South Kensington
Ninety-two apartments (studios, one-bedroom apartments and duplex) with multilingual reception desk, parking and video surveillance.
Citadines Aparthotel South Kensington Facilities
| Children |
Facilities for children Children welcome |
|---|---|
| Bookable product facilities |
CD player in all units Central heating in all units Colour television in all units Dishwasher in all units Freezer in all units Hairdryer in all units Ironing facilities in all units Microwave in all units Non-smoking units Pets accepted in some units Radio in all units Telephone in all units |
| Parking & transport |
On site parking |
| Provider features |
In town/city centre |
| Catering |
Restaurant |
| Provider facilities |
Laundry service Linen provided Linen provided for overseas visitors Public telephone Stag/hen parties welcome |
| Booking and payment details |
American Express accepted Delta accepted Diners Club accepted Daily rates available JCB accepted MasterCard accepted Special group rates Solo accepted Sterling travellers' cheques accepted Maestro accepted Visa accepted |
Citadines Aparthotel South Kensington Address
| Address: |
35 Gloucester Road
London
SW7 4PL
|
|---|---|
| Telephone: | 0800 3763898 |
| Fax: | +44 (0)20 7766 3866 |
Location Information for Citadines Aparthotel South Kensington
| Address: |
35 Gloucester Road
London
SW7 4PL
|
|---|---|
| Telephone: | 0800 3763898 |
| Fax: | +44 (0)20 7766 3866 |
| Public transport: | Gloucester Road - 3 min walk Exit station, head north, cross Cromwell Road, 300m on the right. |
Getting There
Going to Citadines Aparthotel South Kensington using public transport? Find the fastest route:
© Collins Bartholomew 2009What else is near Citadines Aparthotel South Kensington?
Traveller Rating:
Based on 58 reviews
What to Expect:
-
Rooms -
Service -
Value
-
Cleanliness
Recommended for:
-
Families with young children -
Families with teenagers
-
Young singles -
Older travelers
-
Pet owners
Latest 5 reviews of Citadines Aparthotel South Kensington
Not happy.
I so wish I read the reviews before having booked at this place. It got my vacation off to a horrible start. Sofa and soft furnishings all had a grey dirt pall. Sofa was torn, had stuffing coming out of it, and stained. Bath towels were threadbare, and also stained. Very badly maintained, if at all. Was very disappointed, especially since Citadines is managed by Ascott International. I was not expecting luxury, but I think it is reasonable to expect the room to be clean.
8 November 2009
No longer good value
I have been staying here annually for the last 4 years. I took some of the negative reviews with a pinch of salt but have to admit things have slipped. In fairness, they say they are about to refurbish. This is a great area and this time I also stayed in a hotel nearby which was much better value for money. In hot weather with the lack of AC the building is really hot and this is something they need to address in their revamp. Some of the friendly staff are still around...
12 July 2009
Well located but Overpriced
I was recommended this Apart-hotel by a travel agent and I booked it through the internet. The hotel was ideally located for me as I have 2 small kids. The sub-station, supermarket and some of the sight seeing were all within walking distance and the area was good also.
However the Apart-hotel was not worth the 200 GBP par day that we paid. The rooms were very small and the kitchennette was even smaller. There was hardly any place to move. The way they had projected their details on the net - well a lot was left to be desired. The service was just Ok. We asked them for dish washing soap and they just told us - u can get it from the supermarket. There was no cleaning. The furniture was quite tacky. And the bathrooms besides being miniscule very not very clean
On the whole - not a very good experience - and very very expensive. We found out later on that there were many other similar hotels nearby and the price was half of what these guys charged us.
21 April 2009
Rubbish!
1.Staff are unhelpful
2.Tea and coffee facilities were bad-take your own milk as all we were provided with was 2 small pots to 2 tea bags and 2 coffees! very strong tea and coffee.
3.We booked a double and got a twin- no apology
4.Towel was stained not a good impression when we first looked into the bathroom
5.For some unknown reason another couples key card granted them acsess in our room (which they entered by accident!)
6.Breakfast didnt start until 9am
8 April 2009
In urgent need of attention - do not go until it is refurbished
I have stayed in Citadines before but this was the first and will be the last time for this one in South Kensington.
It was tired and in urgent need of redecoration - stains all over the ceiling, paint flaking off, grubby upholstery, nothing between the sheet which was too small and the stained mattress etc. The sofa was so grubby we pit a blanket over it before we sat on it.
Immediately after checking in I asked for another room and was told that this was the best they had. Checked out a day early and complained again only to be told that the hotel was to be refurbished soon. As a regular traveller to London they should cut their price substantially until they have refurbished it - there is much much better in London for a lot lot less.
7 April 2009
Are you a representative of Citadines Aparthotel South Kensington?
Respond to Reviews
Read more reviews on TripAdvisor
About TripAdvisor and Visit London
Please be advised that any comments, opinions and statements submitted herewith are entirely independent and do not represent views held by, or are in any way connected to Visit London.
Questions About Citadines Aparthotel South Kensington
Get Answers to Your London Questions
Got a question? Ask on Yedda!
FREE Jack the Ripper Tour
2 for 1 at London Dungeon
FREE Audio Guide
All of London's hotels listed
Visitor Reviews
Francais
Español
Italiano
Deutsch
Nederlands
日本
中文版
русский
