Ramada Ealing

I had booked via active hotels but they didn't bother letting Ramada jarvis know about the booking - not to worry firstly they asked me to take a seat in the lounge and they would sort it out which they did. when I arrived it was difficult to get seen because there are only receptionists but they work hard, smile welcomingly and deal with everyone quickly. I decided to go into the bar, picked up a freely available newspaper and checked out the menu. When I had decided an assistant came to ask me if I had decided yet, I put in my order a ham sandwich (tasted like cheap spam) and a mocha, I explained I hadn't checked in yet but wanted to put it on my room, she said no problem and asked me when I would like my drink with the sandwich or now,

The room was cold when I got in but soon warmed up, the hotel and the staff were great, good choice of food, the Sunday breakfast from 8-12 was brilliant, my spouse and friends sat for over one hour without being hassled and given more coffee, tea, toast as we wanted. The lift broke down but was quickly fixed, I have never know this to happen before.

We had a great stay, the only problem previously mentioned is that the wallpaper is faded and curling, the bath has the metal bits showing.

I would definately recommend this hotel. We paid £80.00 which was a bargain, plenty of parking at the hotel, good staff. We went for a friend's engagement party, well worth it.

Very disappointed with this hotel. I expected more from a Ramada especially at this price. Rooms were very small as was bath/shower room. Room was clean but very tired.

Breakfast was very poor compared to other hotels in this price. Staff seemed to be trying to saved money all the time.

Plugs in rooms were so close to worktop that it was not possible to plug mobile phone chargers or lap top etc.

Sky TV did not work.

Too far from central London to travel easily.

On arrival we were offered a free drink at the bar which seemed nice but when we went into bar it was only an awful house red wine.

On a plus it was close to a tube station and the car parking was cheap at £6 per night.

We had stayed at this hotel about 6 months back so returned to find that it definately got a few problems. On requesting a room with a bath no one at reception had any idea which rooms had baths so the manager was called and proceeded to check, returning 15mins later. Having travelled from Cornwall all we wanted to do was get to our room and freshen up. The restaurant was fairly busy and we requested a quiet table as we had business to discuss, this seemed to cause confusion and we waited a further 20 mins while it was decided where we could sit although there we plenty of tables available. The meal was not very nice at all and the veg was over microwaved, black and limp when we asked the waiter if he would eat it he replied no he would'nt. Unfortunately for us we were near the kitchen door and heard the expletives from the chef. We did leave without eating our meal and went to the chip shop down the road, what more can I say!