Queens Hotel

Admittedly, this was a last minute reservation made through Hotels.Com website. When we arrived, it was immediately obvious that there was a problem. The room we had supposedly reserved, was not available. The lady at the desk, somewhat apologetic, informed us that instead of an ensuite room, we were getting stuck with what could only be described as the "Dungeon Room." It took forever to sort things out, as she was on the phone with the Hotels.Com(Expedia) site trying to sort the situation out. Even after a lengthy delay, it did not seem anything was accomplished from her call.

I told her that I had seen that room as an option, and I intentionally avoided it, because I refused to stay in a room without a bathroom. We were exhausted from a long red eye flight from New York, some time at the airport searching online for a room, and then a long subway ride into the city, complete with all our luggage. We had few options, and were forced to settle for what they had available. I did not feel like traipsing around London, so we took the room.

I was told that my rate would be credited, since the non-ensuite room was $30-$40 US cheaper than what I had reserved and paid for. As of now, Hotels.Com has not issued a credit, and I plan to dispute that difference, if not the entire rate paid with my credit card company.

The bed in the Dungeon room, was from the dark ages, and the springs pushing through the "mattress," gave your back an invigorating massage, whether you wanted one or not. The "tv," was a nice 9" model, and may not have even had a remote. As already stated, there was no bathroom in the room. You had to walk down the hall, and in the morning, past the breakfast room, to find the shower & toilet. I think we might have been the only unfortunate souls to use the bathroom.

What made the Dungeon room so unique though, was the constant feeling that you might somehow die at any moment, if the ceiling caved in. Everytime someone walked up above you, the entire ceiling creaked Loudly. The room above was the reception area, so there was continued walking into the night, but thankfully eventually stopped in the later hours, before starting up again the next morning. This was the beginning of our trip, and we thought it might be over before it started, should the ceiling collapse upon us. Regardless, it was impossible to get any rest, with the constant creaking.

My fiance checked out the breakfast, which I think was supposed to have some cooked to order stuff, and she said it didn't look like anything special, with not much really cooked to order. Can't really comment though, since I didn't check it out myself.

So other than the screwup with the room reservation, the box springs from H*LL and a ceiling in desperate need of attention, our stay at Queens Hotel, at 33 Anson, London, was fantastic. There is a reason why the last 14 English ratings at Trip Advisor breakdown as 8 One's, 4 Two's, and 2 Three's. Save Yourself While You Can!!

The hotel is one hour by bus, and half hour by train. It is in south east london. Its 39 pound for a single and 49 pound for a double. Bring your own sheets because the linen has stains, as well as the towel. They donot have wi-fi. However its better then the hostels. If you need somewhere to stay try the princess B&B, great place. They have there own website and their location is in king's cross.

This Hotel needs closing down. Or at least a visit from Health and Safety...It is a fire risk... The place is FILTHY and smelly, grime, dust ,dirt,snot !!! Broken mirrors, broken chairs..Very rude kitchen staff, no manner , abrupt rude, insensitive...Water is running down the walls from the ceiling of the dining room onto a lightswitch...This was pointed out to the Staff...who said WE KNOW ABOUT IT ,BUT NOTHING IS EVER DONE ABOUT IT..???!! We spent one night at the place in April....after being woken at 3 in the morning by loud banging and shouting noises...WE WERE VERY GLAD TO LEAVE.....AVOID !!!!!!!