Osterley Park Hotel

Well after reading the reviews on here, we were slightly cautious about staying at the Osterley Park to the point that we nearly rebooked with someone else! We were travelling from Plymouth, Devon to London for the weekend to go to the NFL American Football game at Wembley Stadium so wanted somewhere just for 2 nights.

I have to say, I dont know whether people visited the hotel when it was part way through its refurbishment or not but some of the reviews certainly were not what we got when we got there!

The hotel itself was really easy to find (we are normally the couple that travels hundreds of miles with no problem and then gets lost 5 minutes away from our destination!!) its just about 5-10 mins off the M4 which was brilliant! We pulled up in the carpark and immediately got the impression that it was nice enough on the outside for what we wanted.. we found the reception with no problems (as some people on here found it difficult) and the guy on the reception was polite, spoke brilliant English and had the price that we were quited upon booking correct.... so far so good! We were in room 56 which was in the main hotel (there was also an external block of rooms) on the first floor and when we got to the room, it was absolutely fine!! No water dripping down walls, no hair in the bath, toilet was clean, clean towells in the bathroom, and the bed was bigger than the one we have at home so it was fab!! The TV only had channels 1-5 but that wasnt a problem at all, the sky didnt work but we assumed you had to pay extra for that.

Unfortunately we didnt experience the room service but that was through choice, we did however have the full english breakfast on the Sunday and Monday morning which was about ten pounds each but well worth it!! We had access to Cereal, Toast, Beverages, Boiled Eggs, Croissants, Yogurt and fruit and was followed by a gorgeous fry up! No complaints there either.

On both nights that we stayed, there were 2 Indian (pardon me if this part is slightly incorrect) weddings and we didnt feel disturbed by the noise, the attendees looked absolutely stunning and the array of colours really was impressive! I can imagine if you were in one of the downstairs rooms then the noise could well have disturbed you but certainly not from where we were on the first floor right above it.

Anyway it was easy enough to get into central London and we will definately be staying there again next year when the NFL comes to town !

For anyone wondering... the WiFi was about 5 pounds for one hours access but I dont remember what he said about 24 hr access. I would contact them for more info but it was around 25 pounds I think. 8-)

This place is better described as a motel. Everything is old and unkempt; the "view" from the window was a very dirty roof; it hasn't been remodeled in probably thirty years; and I was extremely disappointed that the website makes this place look beautiful, clean, and new, when it is very much not. The staff were nice enough, but they tended to wander about the hotel and not always be there, and we didn't bother eating there. There was a wedding on the nights we stayed, with lots of loud music and karaoke.

I stayed at this hotel with my boyfriend and a number of his family members whilst attending a wedding.

We actually drove past it at first thinking it couldn't be the right place as the pictures on the internet looked so nice!! Car park is awful and looks really seedy (it was safe though, our car was still there in the morning!) on entering the hotel it smelt really bad of curry (not a nice fresh waft of it though!). Halls and communal areas to our room were awful and looked something you see out of a horror film where somebody is about to die!! The smell of curry continued all the way through the hotel (apart from a couple of areas that smelt of sickly cheap air freshner). The bathroom was disgusting, the shower was extremely poor and the shower curtain was filthy too.

Other guests we knew actually walked straight out without checking in and went to a Best Western down the road - really wish we had done this too!!!

Would only recommend to my worst enemy!!