Thistle Marble Arch

Just returned from a 3 night stay at this hotel in London, where i booked a room for me, my wife and child. A family room was given at the 8th floor of this hotel.

Not a good value for the money payed.

Instead of a double bed and a bed for the child, we were offered 3 bed, leaving little space to move around the room, which is not good when we travel with a 6 year old child.

Must say that the hotel has old carpets (which is not good when we have a child) and hasn't a good and diversed breakfast. The staff is ok, but nothing special. Asked the concierge a few things, but never got an answer.

When a certain ammount of money is payed for a room, we expect a few little things from staff, hotel and room. Better have no expectations at all.

If you like soccer, don't expect to watch a match at the bar. If you love motorsports (like I do and wanted to see Motegi MotoGP race, as I saw every other races), don't expect cable TV. Damn, I said. Is it possible that I had to come to London to miss Valentino's Rossi racing for the world championship in Japan?, I asked myself. True. I missed it because the hotel did not provide Eurosport channel.

If you want to have a good or quiet breakfast, better forget it.

If you want to be payed attention, get over it.

This hotel is huge, but has no charm. With so many guests and so little staff, the rooms weren't as clean as expected. Poor service. If I wanted a place just to sleep I would have chosen another hotel, a cheaper one. But since I was travelling with my wife and kid, wanted something better. Something I did not get at the Thistle Marble Hotel. An unpersonal hotel.

We stayed at the Thistle Marble Arch for 4 days in August. The location of the hotel cannot get any better - really convenient and right next to the Underground. The rooms are also ok and nothing to complain of. However the hotel is best suited for visitors from Middle Eastern countries - the hotel brochures are in Arabic, the staff greet you in Arabic as well. Also it has to be one of the noisiest hotels that I have stayed in. Also the decor of the hotel is old and the green carpets are rather garish.

I stayed in Thistle Marble Arch for two nights in November 2006 as part of my 12th birthday present, which was to see a West End Show. There were seven of us altogether. We travelled by coach, and we were given a generous discount as there were a coachful of us. I can't remember the price we paid, but I remember thinking it was good value for money. The hotel was quite lush in public places like the foyer and dining area, so once we got to the room itself, I was disappointed by its relative plainess. We also found language a slight problem, but the staff made up for it by being polite, friendly and helpful at all times. The hotel was in a prime spot for shopping, and a tube was just round the corner. I wouldn't reccommend this hotel if you're going to see a West End show,as we did, because by the time we were there and back, our taxi bill was enormous! All in all, the stay was really enjoyable- a brilliant birthday experience!!