Rated by the AAFour Star
Hotel

Charing Cross
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Prices for Charing Cross

Junior Suite: £363.08 to £458.25(USD604.66)  per room per night, room only
Single with ensuite bathroom: £175.08 to £186.83(USD291.57)  per room per night, room only
Double with ensuite bathroom: £148.83 to £223.25(USD247.85)  per room per night, room only
 
Room prices from £148.83 Check prices and availability
 

About Charing Cross

Charing Cross is part of the Guoman collection of hotels. Each of our hotels is unique and distinctive, set apart from the others by its location, architecture, design, heritage and atmosphere.

In the heart of London between The Strand and Thames Embankment, this Grade II listed Victorian building offers every modern convenience whilst retaining its 19th century refined and elegant atmosphere. The unique character and outlook of Charing Cross, minutes from Trafalgar Square and the West End, makes it an ideal hotel for both business and leisure visitors.

Charing Cross Facilities

Children Children welcome
Bookable product facilities Colour television in all bedrooms
Hairdryer in all bedrooms
Internet access
Radio in all bedrooms
Tea & coffee making facilities in all bedrooms
Telephone in all bedrooms
Parking & transport Off site parking
Provider features In town/city centre
Of historic, literary or architectural interest
Catering Bar
Serve breakfast
Serve evening meal
Serve lunch
Room service
Caters for vegetarians
Provider facilities Business facilities
Central heating throughout
Currency exchange
Coach parties accepted
Conference facilities
Event venue
Separate guests' lounge
Ironing facilities
Lift
Foreign languages spoken
Night porter
Pets accepted
Public telephone
Available for wedding receptions
Booking and payment details American Express accepted
Delta accepted
Diners Club accepted
Euros accepted
JCB accepted
MasterCard accepted
Special group rates
Solo accepted
Sterling travellers' cheques accepted
Maestro accepted
Visa accepted
Target markets Marketed to other specialist market

Charing Cross Address

Address:
The Strand, London
London
WC2N 5HX
Telephone: 0870 3339105
Fax: 0870 3339205
Email:
Website: http://www.guoman.com/charingcross

Location Information for Charing Cross

Address:
The Strand, London
London
WC2N 5HX
Telephone: 0870 3339105
Fax: 0870 3339205
Email:
Website: http://www.guoman.com/charingcross
Public transport: Charing Cross Underground - Adjacent to Hotel
By Road: The Strand - Follow signs into the West End and then to Trafalgar Square. With the National Gallery on your left continue out from the square and into Duncan Street. Continue towards the traffic lights and the hotel is on the right.

Getting There

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Charing Cross
 

TripAdvisor ®

Ranked #153

Traveller Rating:

4.0
Based on 332 reviews

What to Expect:

  • 3.5 Rooms
  • 4.0 Service
  • 3.5 Value
  • 4.0 Cleanliness
  • 4.0 Pool

Recommended for:

  • 2.8 Older travelers
  • 2.4 Young singles
  • 2.3 Families with teenagers
  • 1.8 An amazing honeymoon
  • 1.6 Families with young children

  Latest 5 reviews of Charing Cross

Great hotel for central London but watch out for the Buckingham Wing!

Dear SanchoPanza07 Thank you for your comments concerning your recent stay at Charing Cross. The management at Charing Cross is grateful for making us aware that you enjoyed your stay. With...

Dear SanchoPanza07

Thank you for your comments concerning your recent stay at Charing Cross. The management at Charing Cross is grateful for making us aware that you enjoyed your stay.

With regard to your comment concerning room décor, even though there is a slight difference in terms of décor between the rooms in the Main Building and those in Buckingham Wing, guests who have stayed in those rooms have given us positive comments. Décor it seems is more of a personal preference rather than a necessity to having a nice stay. We even have guests in the past who queried if we still have rooms with the original décor.

Furthermore, I would like to inform you that the hotel has started its soft refurbishment programme. The plans of refreshing the rooms in the Buckingham Wing will be carried out in the following months. As you maybe aware, due to the location of the hotel being at the centre of the West End, any maintenance work needs careful planning, which is why these projects do take a little longer than usual. The soft refurbishment programme is planned to neutralise the décor throughout the hotel and to ensure that the rooms in the Buckingham Wing are somewhat closer to those in the Main building.

Once again, thank you for using Charing Cross on your recent visit to London and I hope to welcome you back.

Vidur Kapur

Hotel Manager

 
4.0
15 November 2009
by guomancharing, london
 

Boutique Experience - Stands Out from the Crowd

On behalf of Charing Cross Hotel, we would like to thank you for your positive feedback and look forward to welcoming you back in the near future. Kind Regards, The Management Team Charing...

On behalf of Charing Cross Hotel, we would like to thank you for your positive feedback and look forward to welcoming you back in the near future.

Kind Regards,

The Management Team

Charing Cross – a Guoman Hotel

 
5.0
9 November 2009
by guomancharing, london
 

Very good hotel, great location!

This hotel was recommended by some friends as being a perfect hotel for those visiting London; They were 100% right. This hotel is located right on top of the Charing Cross tube station making it...

This hotel was recommended by some friends as being a perfect hotel for those visiting London; They were 100% right. This hotel is located right on top of the Charing Cross tube station making it perfect to hop on the tube and travel around the city. In addition, the hotel is a few short blocks from the Thames River and the Waterloo bridge. The location is right by several sites include Trafalgar Square, the National Gallery, London Eye, several Theaters, Covent Garden Shopping, etc. Have I said enough about the location? As for the hotel, I won't go into too much detail that isn't already here. We stayed in the standard rooms, two double beds. Rooms were clean, and taken care of daily. We had no complaints about the rooms at all. There is a restaurant/bar that we did not check out, but it seemed very nice. There were several rooms booked for events so I assume this would also be a great place for a business event of some kind. Views from the hotel really depend on your room but we weren't concerned. Flat screen TV with several channels available. The only negative I would post is with the wireless service. It was available for a fee and even the business center computer required payment for the service. This day and age, they need to have that be free. Otherwise, my wife and I truly enjoyed our experience. During our next trip we will definitely stay here again!

 
4.0
5 November 2009
by DiverStuckInMN, Twin Cities, Minnesota
 

Great location, terrible beds

I traveled to London for a business conference and stayed for 6 nights at the Charing Cross. Overall impressions: The public areas of the hotel are very nice, with alot of thoughtful and elegant...

I traveled to London for a business conference and stayed for 6 nights at the Charing Cross.

Overall impressions: The public areas of the hotel are very nice, with alot of thoughtful and elegant details. The location is fantastic, a great jumping-off point to any sighseeing destination. Hotel staff was friendly, but not overly so. Restaurants were a bit on the slow side for service, although food was decent. As a meeting venue, the ballrooms were well-appointed and conveniently located on one level.

Now for some details:

I travel frequently, both domestically and internationally for work, and have experienced hotels at all levels of service and amenities---I would have to rate the rooms at Charing Cross as average ---- fairly clean (although the carpets could have used a good vacuuming) and moderately spacious (for a large city hotel) with up to date decor. However, I have never, in all my years of travel, experienced beds as hard as this. No exaggeration, the mattress felt like a slab of concrete with a thin layer of foam on top. There was a very nice duvet and lovely pillows, but the mattress had no give whatsoever.

I called down to the front desk to inquire about the firm mattresses, and they informed me that the matresses had all been newly replaced and they could move me to another room, but with no guarantee of a less firm bed. Since I had already unpacked and gotten situated, I opted to stay put.

The first night , mainly due to jet lag , I fell asleep right away even with the firm bed. However, by the second night, I could not get comfortable and ended up with only 2 hours sleep. I had a meeting that day and had to drag myself though it, thinking I could get some rest that evening. Another sleepless night later (this time only got 1 hour) and I was near total exhaustion. I asked if the hotel could provide a feather bed topper or something I could use to pad the mattress. They brough up an extra duvet which I layered on top of the mattress. It didn't help much, in fact by the time I left after 6 nights, I had a good-sized bruise on my hip where it had rested on the mattress every night.

The other rather strange thing was the absence of washcloths in the bathroom. After I got settled upon arrival, I prepared to take a shower and a nap. I went into the bathroom and was pleased to find a heated towel rack (which, unfortunately, never quite got warm enough to do any good), and a small selection of bath amenities. There were also several nice fluffy towels, but no washcloths. I looked all throughout the room for washcloths and finally called guest services. They informed me that the hotel does not have wachcloths. I was a bit confused....how did they expect guests to clean themselves? Was I expected to use a large towel, or just rub a bar of soap over myself (mind you, I had a guest staying with me, so kind of gross to share soap)? Eventually, I got in touch with housekeeping who arrived at my room with a small bag of mismatched washcloths and told me they can only give me two (one for me, one for guest). We had to ask several times during our stay to replenish the cloths, but I thought it was just so odd not to have these in a 'better' hotel. I did notice a note in the guest services book indicating that you can ask for a bathrobe as well, but with a stern warning about entertaining thoughts of 'lifting' it. So perhaps they had a rash of washcloth thefts in the past...very strange nonetheless.

Overall, my stay was mixed. Aside from the washcloth issue, the minor room cleanliness issue, and the sometimes slow service, I probably would have rated this hotel pretty highly had it not been for the beds. Its a shame that this one thing clouded my judgement about an entire hotel, but I will forever remember lying on their concrete bed, tossing and turning, and the exhaustion that followed. Not the way I wanted to remember what was otherwise a lovely trip to a wonderful city.

 
3.0
4 November 2009
by JRZFlyer, Philadelphia area
 

Awesome location, great service, good rooms

The hotel is in a great location, being within easy walking distance to the theatres and other cultural areas, such as Covent Garden. The hotel is literally on top of Charing Cross underground...

The hotel is in a great location, being within easy walking distance to the theatres and other cultural areas, such as Covent Garden. The hotel is literally on top of Charing Cross underground station, so it's perfect if travelling underground.

The service was great, from the concierge checking us into our flight and printing the boarding passes, to the barman and his great cocktails. The breakfast was fantastic, with a great selection of hot and cold food - although the seats are quite strange in the dining room!

The room was very clean, with a large flat screen TV and wireless internet (not complimentary). The room wasn't huge, with the single beds right next to each other, and without a view. A couple of the tiles in the bathroom were loose underfoot, and the shower head wasn't great, but no real complaints.

Overall a great place to stay and undoubtedly one of the best locations in London.

 
4.0
4 November 2009
by Novicevino, Brisbane
 

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